
Who's Doing Your Shopping? The Rise of AI Agents
Agentic commerce is changing not only where consumers shop, but who may be doing the shopping for them. As AI agents take on more of the discovery, comparison, and purchasing process, brands and retai...
30 Sep 26min

From Records to Readiness: A Practical Path to FSMA 204
FSMA 204 brings new record-keeping requirements to foods on the FDA Food Traceability List, but the path to readiness is broader than a single compliance project. In this episode, Liz Sertl chats wit...
16 Sep 35min

From RFID to Physical AI: Giving Everyday Assets a Digital Identity
Where did an item go, what happened to it along the way, and is it still in the condition a customer expects? In this episode, Reid Jackson chats with Amir Khoshniyati, Vice President at Wiliot. Amir ...
26 Aug 34min

From 10 Digits to 12: Inside the FDA's New NDC Format
The National Drug Code (NDC) is a critical identifier used throughout the healthcare supply chain, supporting product identification across manufacturers, distributors, pharmacies, providers, payers, ...
12 Aug 28min

Building Food Traceability for FSMA 204 Compliance
Behind every piece of fresh produce is a complex supply chain working to ensure food reaches store shelves safely, and new traceability requirements are changing how that work gets done. In this episo...
29 Juli 26min

Supply Chain 2050: AI, Robotics, and Trust in the Physical World
Supply chain transformation is no longer just about efficiency. It is about resilience, intelligence, and trust across every layer of the system. In this episode, Reid Jackson and Liz Sertl were at GS...
15 Juli 43min

(Replay) What Retailers Can Learn from Carter's RFID Journey
Carter's has achieved a milestone that many retailers considered out of reach. In only three months, Carter's implemented RFID technology in 700 stores, boosting inventory accuracy at the item level w...
24 Juni 34min

Preventing Loss and Driving Revenue with Operational Analytics
Data might be abundant, but turning it into actionable insights is far more complex than it seems. In this episode, Reid Jackson and Liz Sertl chat with Russ Hawkins, President and CEO of Agilence Inc...
3 Juni 42min



















