Episode 10 - Behind the Crisis
A crisis is usually not the real crisis but a symptom of what the real problem. Meredith discusses with Deanna Tiemann the nature of a “crisis” that Deanna had and what the solution was.
16 Juli 201416min
Episode 9 - Free Crisis Management Tools: Table Top Exercises
Got a table and a piece a of paper? You have everything you need to start a crisis management plan. Frank and Meredith explain how to use table top exercises to create simple, practical crisis managem...
23 Sep 20139min
Episode 8 - The Dumbest Thing Young Professionals Do
Meredith explains an epidemic hurting young professionals and undermining their credibility. Learn what it is, why it happens, and how to stop it from happening in your own organization.
6 Sep 20138min
Episode 7 - Why Do People Lie So Much?
People ask us - a lot - if we get lied to a lot. And the answer is YES. ALL the time. But we've learned that most people don't lie for malicious reasons. They lie because they're scared. Truth is the ...
6 Sep 20136min
Episode 6 - Real Crisis in the News: Why Information Leaks to the Press
When a scandal hits the news, the story you're reading is never the whole story -- and that's not an accident. Information leaks for a reason. Learn how you're missing the rest of the story with this ...
30 Aug 20137min
Episode 5 - Five Ways People Hide Bad News
Learn the five ways people, media outlets, and politicians try to hide bad news and distract you from learning the truth in a crisis. Once you recognize them, you'll be able to solve problems in your ...
30 Aug 201312min
Episode 4 - Real Crisis in History (or, Ben Franklin was a Jerk)
Remember that time Benjamin Franklin convinced thousands of people that one of his competitors was dead just to boost sales of Poor Richard's Almanac? Except the guy was very much alive? No? Well... h...
30 Aug 20134min
Episode 3 - How Spin Hurts You and Loses You Money
Spin hurts. It undermines your credibility with customers and coworkers. It can lead to unbelievable consequences. In this episode, Frank and Meredith explain how spin can cost your business customers...
22 Aug 201314min
