Ep.85 Custodio Barreiros | Why GMs Are Scared of Hotel Technology (And What They Can Do About It)
In this episode, we explore the real reasons why many hotel General Managers hesitate when it comes to adopting new technology. Our guest, Custodio Barreiros, shares his insights from decades of expe...
26 Sep 202449min
Ep.84 Martina Lazarova | 4 Costly Mistakes Hotels Make That Could Be Destroying Your Profits
This podcast will stir the Czech market. In this episode of the Schulering Hub podcast, we explore the challenges and opportunities within the Czech hotel market with hospitality consultant Martina La...
19 Sep 202453min
Ep.83 Omar Boubess | The 4-Point Strategy for Independent Hotels to Compete Against the Giants
Most independent hotel brands fail to connect with their purpose to exist. You know who they are. They may have a stylish logo and website, but their message is somehow as empty as their rooms' desig...
12 Sep 202446min
Ep.82 Adam Mogelonsky | Food is Medicine: Why Your Hotel's Staff Lunch Could Be Its Greatest Asset
And if the staff lunch is the hidden secret that will change the hotel relationship with their employees? Mauricio Schuler invited Adam Mogelonsy, a luxury hotel consultant to explore the evolving lan...
5 Sep 202453min
Ep.81 Shannon McCallum | How to Build Successful Hospitality Mentorship Programs
What if the reason why your hotel doesn’t retain employees is because you do not have a mentorship program. Shannon McCallum started as a high school student working at her neighboring Luxury Hotel. T...
29 Aug 202438min
Ep.80 Nah-Dja Tien | Behind the Smiles: The Impact of Employee Satisfaction on Hotel Ratings
If considering your employee’s happiness would turn an annual revenue of $750 million dollars, would you try to master it? This recipe has been tried, and it works. Happiness at work is a concept t...
22 Aug 202410min
Ep.79 Nah-Dja Tien | How to Design Guest Services that Get 5 Stars Reviews
Every hotelier wants to be number 1 on TripAdvisor. Nah-Dja has done it multiple times with different hotels, and I got him to share his secrets with me. In the next 15 minutes, you will learn What...
15 Aug 202414min
Ep.78 Nah-Dja Tien | Hospitality's Leadership Confidence Crisis
Hospitality leaders often struggle with confidence. This is due to: - Stakeholders pressure - high employee turnover, - immense customer expectations, - inadequate training And these factors are ...
8 Aug 202411min
