Graeme Bold - doing good things at scale
In this episode, Robert Cochran is joined by Graeme Bold who has led the Workplace Savings Business at Scottish Widows for 5 years and overseen a digital revolution at Scottish Widows - growing the bu...
26 Sep 202444min
Bringing our Responsible Investments and Stewardship Report to Life
When you're the caretaker for £181 Bn of funds from 8.3 million insurance, pensions and investment customers, it’s both a massive responsibility and also an opportunity to make a difference. That's wh...
5 Sep 202451min
Retirement Report at 20
In this episode I'm joined by Pete Glancy to review the 20th Scottish Widows Retirement Report. We look back at 20 years of this landmark report - I spread a bit of pension love and happiness through ...
22 Aug 202439min
Can you gamify pensions?
Can you gamify pensions? Of course you can! Just like learning, health, fitness and other areas of your life, gamification techniques are being applied to encourage better outcomes. In this fascinatin...
15 Aug 202440min
Bringing Digital Banking to Pensions
What can pensions learn from successful adoption of digital banking? For this episode, Robert Cochran is joined by our own Scottish Widows digital pension and banking guru Phil Allen and a new to it ...
7 Aug 202447min
Decumulation - Understanding the Needs of the Nation
What if you take away all the product labels and ask people what is important to them when it comes to funding their retirement and spending their pension savings? In this podcast I'm joined by Pete G...
2 Aug 202440min
An Award Winning Customer Vulnerability Strategy
Creating an Award Winning Customer Vulnerability Strategy Improving support and outcomes for vulnerable customers has become a real focus for providers over the last few years. In this podcast we hea...
6 Juni 202441min
The AI Pension Revolution has begun
AI and Pensions - it's already happening I'm joined by 2 experts explaining how Scottish Widows have deployed AI to improve the colleague and customer experience. Supporting me on the questions is a ...
26 Apr 202442min
