Pension Dashboard – the new phase
In this 20‑minute live episode, Robert Cochran speaks with Chris Curry, Principal of the Pension Dashboard programme and Adam Gifford, who is leading on customer research. In front of an audience of e...
16 Mars 20min
CEO Time - Tigers to Agents
Scottish Widows CEO Chira Barua joins the podcast like a whirlwind to share how he is driving forward the business - we dive into: Personal highlights of 2025 - including app numbers, trust pilot scor...
3 Feb 37min
AI & Humans: Elevating Customer Service to New Heights
Discover how 2,500 customer‑facing colleagues, powered by cutting‑edge AI, are delivering exceptional support at the moments that matter most. With soaring Trustpilot scores and personalised, multilin...
26 Jan 34min
AI x Workplace Pensions - what can schemes do to improve what members see?
AI is changing how people engage with pensions - whether they’re seeking advice, researching pensions schemes, or making workplace decisions. In our latest podcast Robert Cochran is joined by award wi...
15 Jan 44min
The Chair Story
In this Trustee Special we hear directly from long time Trustee and Chair of the Scottish Widows Master Trust Jonathan Reynolds. Along with Sharon Bellingham we talk about the excitement of changes to...
19 Dec 202559min
Over the Fence from TPR to Trustee
What's it like to move into a Master Trust Trustee role? I'm joined by Sharon Bellingham as we talk to Mike Birch, ex of the Regulator and newest Trustee on the Scottish Widows Master Trust. He share...
2 Dec 202544min
21 Years of the Scottish Widows Women and Retirement Report
Welcome to 21 Years of the Scottish Widows Women in Retirement Report, a special series exploring women’s financial futures beyond the numbers. Over two decades of insights have shown us that retireme...
19 Nov 202540min
James Biggs - Mr Positive
James Biggs reflects on 35 years of helping people with their finances. He's a brilliant storyteller, he loves people, and he's a nonstop innovator. Hear about how he launched EBC TV, being played on ...
19 Sep 20251h 9min
