Service Management Leadership - If it happened to them, it will happen to you
A brief discussion about being prepared for the next event Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay ...
20 Dec 20216min
Service Management Leadership - Importance of ITIL4
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
19 Dec 20213min
Service Management Leadership - The Less Prescriptive Nature of ITIL4
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
18 Dec 20214min
Service Management Leadership - Moving to ITIL4
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
17 Dec 20214min
Service Management Leadership - Why Service Management Initiatives Fall Short
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
16 Dec 20214min
Mitch Pautz joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast
In this episode, Mitch details his service management journey and how higher education is different than other industries. Each week, Jeffrey will be interviewing guests from the technology, Service ...
16 Dec 20211h 7min
Service Management Leadership - ITIL4 - How We Got Here
A brief discussion about ITIL4 Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is...
15 Dec 20214min
Morning Tea with Jeffrey - Assessments
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
15 Dec 20215min
