Service Management Leadership - Assessment
In this episode, Jeffrey talks about the Service Management Leadership service offering of an assessmentEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Manag...
5 Feb 1min
Service Management Leadership - Adoption
In this episode, Jeffrey discusses how to gain adoptionEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Serv...
2 Feb 4min
Service Management Leadership - SMO Part 2
In this episode, Jeffrey discusses the Service Management Office (SMO)Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the ...
29 Jan 5min
Service Management Leadership - Data-Based Decisions
In this episode, Jeffrey discusses data-based decisionsEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Serv...
26 Jan 4min
Service Management Leadership - SMO Part 1
In this episode, Jeffrey discusses the Service Management Office (SMO)Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the ...
22 Jan 3min
Service Management Leadership - Service Delivery
In this episode, Jeffrey discusses service deliveryEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service ...
19 Jan 7min
Service Management Leadership - Improving Your CMDB
In this episode, Jeffrey discusses one method to improving your CMDBEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the fo...
15 Jan 7min
Service Management Leadership - Evaluating Competing Initiatives
In this episode, Jeffrey discusses how to evaluate competing initiativesEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is th...
12 Jan 9min
