Survive: Essentials for C-Store Assistant Managers

Survive: Essentials for C-Store Assistant Managers

This podcast provides practical training for convenience store assistant managers. Each episode focuses on the real challenges of running a shift, supporting store managers, handling employees, and keeping operations on track in a fast-paced environment. Assistant managers are often expected to lead without formal training. Survive helps bridge that gap by breaking down shift management, team accountability, inventory control, and problem-solving in a way that can be applied immediately on the job. If you are stepping into leadership or currently managing shifts, this podcast will help you build confidence, make better decisions, and handle the daily pressure of store operations.

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Avsnitt(122)

Going Above and Beyond: Elevating Customer Service

Going Above and Beyond: Elevating Customer Service

Survive from C-Store Center - Going Above and Beyond: Elevating Customer ServiceEpisode 10 Duration: 36 minutesJoin host Mike Hernandez as he reveals how convenience store assistant managers elevate c...

15 Okt 202335min

Handling Customer Complaints Like A Pro

Handling Customer Complaints Like A Pro

Survive from C-Store Center - Handling Customer Complaints Like A ProEpisode 9 Duration: 30 minutesJoin host Mike Hernandez as he equips convenience store assistant managers with essential complaint-h...

8 Okt 202329min

Building Customer Rapport: A Guide for Convenience Store Assistant Managers

Building Customer Rapport: A Guide for Convenience Store Assistant Managers

Survive from C-Store Center - Building Customer RapportEpisode 8 Duration: 40 minutesJoin host Mike Hernandez as he reveals how convenience store assistant managers build lasting customer rapport thro...

1 Okt 202339min

Mastering Effective Communication for Convenience Store Assistant Managers

Mastering Effective Communication for Convenience Store Assistant Managers

Survive from C-Store Center - Mastering Effective CommunicationEpisode 7 Duration: 32 minutesJoin host Mike Hernandez as he equips convenience store assistant managers with essential communication tec...

24 Sep 202331min

Understanding Customer Needs and Expectations in Retail: A Training Guide for Convenience Store Assistant Managers

Understanding Customer Needs and Expectations in Retail: A Training Guide for Convenience Store Assistant Managers

Survive from C-Store Center - Understanding Customer Needs and Expectations in RetailEpisode 6 Duration: 38 minutesJoin host Mike Hernandez as he guides convenience store assistant managers through ma...

17 Sep 202337min

Mastering Customer Service: The Cornerstone of Retail Success

Mastering Customer Service: The Cornerstone of Retail Success

Survive from C-Store Center - Mastering Customer Service: The Cornerstone of Retail Success for Assistant ManagersEpisode 5 Duration: 29 minutesJoin host Mike Hernandez for this comprehensive explorat...

10 Sep 202328min

Navigating Regulatory Compliance and Safety Protocols

Navigating Regulatory Compliance and Safety Protocols

Survive from C-Store Center - Navigating Regulatory Compliance and Safety Protocols: A Comprehensive Guide for Assistant ManagersEpisode 4 Duration: 58 minutesJoin host Mike Hernandez for this extensi...

3 Sep 202357min

Inventory Management and Cash Handling

Inventory Management and Cash Handling

Survive from C-Store Center - Inventory Management and Cash Handling: A Comprehensive Guide for Assistant ManagersEpisode 3 Duration: 32 minutesJoin host Mike Hernandez for this comprehensive explorat...

27 Aug 202331min

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