Customer service without the service
#customerservice How can you have a customer service department without service? Author of the book “Systematic Magic, 7 Magic Keys to Disnify Any Business” Author of the new book “Tales From the Cust...
27 Apr 20213min
Dude, what's my number
Deliver Service Now There is a customer service lesson here, I promise. Just give me a few sentences to set it up… If you are going into a job interview or to fill out an application, there are just c...
21 Apr 20214min
The Damned Wall
Relationship nurturing through consistent, regular, meaningful and welcomed communication is the #1 strategy to businesses success… fortunate for you, not too many other companies are harnessing the p...
15 Apr 20214min
Become the authority in your city or town
There are a LOT of moving parts when it comes to marketing your business online in an effective and cohesive way (SEO, PPC, Reputation, Online Directory Listings, Social Media, Video, Pay-Per-Lead Ser...
25 Jan 202148min
Building Credibility with Mike DeLon
Credibility expert, Mike DeLon reveals how to build your credibility to stand out in a crowded marketplace. http://thecredibilitycalculator.com/ Mike's trifecta of branding, book publishing and creati...
18 Dec 202049min
What's the secret with Tom Gadis
Vance is interviewed by Tom Gadis of What's the Secret Podcast.
22 Nov 202036min
Customer Experience: Words Can Have Catastrophic Consequences
We are all guilty of making a comment that we instantly regretted Have you ever congratulated a women on her pregnancy only to find out that she, ahem, wasn't pregnant? There's no way to recover, no m...
4 Juni 20203min
Business Opportunities In Times of Crisis with Willie Myette
Discover how this Julliard trained world renowned jazz pianist created and grew an online business. What every entrepreneur needs to know about creating and growing an online business. Willie reveals ...
24 Maj 202044min
