The 80/20 Principle

The public's perception is that most lawyers care more about making money than helping their clients. Instead of trying to argue against this, realize that: perception = truth. For prospective clients...

6 Nov 20188min

Most lawyers are burned out juggling both the intense demands of a practicing law AND the administrative details in managing their business. Mostly, they want help streamlining their operations and ge...

30 Okt 201819min

Artificial intelligence and the rise of robot lawyers are interesting topics to talk about. But they're not helpful if you are looking for ways to improve your practice. Trying to "innovate" for the s...

23 Okt 201813min

The key to improving your law practice is to proceed deliberately. The tendency to rush is strong but must be suppressed. Technology initiatives are particularly challenging because of the complexity ...

16 Okt 201810min

Lawyers must be trustworthy to succeed. And they must prove they're trustworthy because most people are wary of lawyers. Proving this online is hard, but not impossible. It helps to understand the bru...

9 Okt 201820min

We talked generally about systems in episode 8. This episode goes deeper into the types of systems law firms use, and how to document systems. In law firms, there are two categories of systems: proces...

2 Okt 201813min

In episode 4 we talked about how to find good technology consultants. Here I'll tell you about seemingly helpful technology advice that you should avoid like the plague. It comes from well-intentioned...

25 Sep 20188min

Keeping your firm's digital data secure from hackers is absolutely crucial (and not only because of breach notification laws and ethical obligations to preserve client confidentiality). Having your da...

18 Sep 201816min