The AgentFirst Podcast

The AgentFirst Podcast

In the world of merchant services, working as a 1099 sales agent is anything but simple. Payments veteran and host, Justin Volrath, is eternally fascinated with the life of sales agents, having been one himself for over twenty years. To him, the adrenaline rush of closing a sale is just as interesting as the stories of Agents rushing to a cold call–one hand on the wheel, the other eating lunch. It's a grind. It's perseverance. It's real. On The AgentFirst Podcast, Justin dives into the stories of agents in the payments industry, uncovering what makes them tick, how they approach selling merchant services, and why they ventured into this career path in the first place.

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The 40-Second Pitch (with Carol Steen)

The 40-Second Pitch (with Carol Steen)

A career pivot is hard—especially after retiring. So how did Carol Steen become an Agent after years of being a manager at AT&T? Carol took advantage of the resources around her and made networking th...

3 Dec 202522min

Shoot Your Shot, Squints (with John Williams)

Shoot Your Shot, Squints (with John Williams)

Agent John Williams is no stranger to hard times. From struggle meals to successful payment vet, his story isn't just inspiring—it's refreshingly honest. He and Justin reminisce on the early days of t...

19 Nov 202526min

The Power of Starting Over (Again & Again) - Guest: Nini Volrath

The Power of Starting Over (Again & Again) - Guest: Nini Volrath

Our favorite duo takes on AgentFirst once again, and this time they fully flesh out the PayCompass journey. Tune in to listen to our kickass co-founders, Justin and Nini, discuss their roles and what ...

28 Maj 202524min

Entrepreneurship, Arizona Style (Guest: Mike Spangenberg)

Entrepreneurship, Arizona Style (Guest: Mike Spangenberg)

We're switching things up with a very special guest: local legend and State Forty Eight CEO/Co-founder, Mike Spangenberg.   PayCompass has developed a strong partnership with State Forty Eight over th...

14 Maj 202526min

Cold Calls & Hot Closes (Guest: Kristy Thompson)

Cold Calls & Hot Closes (Guest: Kristy Thompson)

In this episode of The AgentFirst Podcast, Justin sits down with PayCompass agent, Kristy Thompson, who shares her winding journey from insurance in Chicago to real estate in Florida, and finally into...

30 Apr 202526min

A Tribute to Jon Skelly: After the Close—Building Merchant Relationships

A Tribute to Jon Skelly: After the Close—Building Merchant Relationships

In this heartfelt bonus episode, Justin honors his late co-host John Skelly with a personal story and a powerful conversation on how agents can turn sales into long-term relationships. The episode div...

15 Apr 202525min

18 Pizza Shops Walk into a Sales Pitch... (Guest: Tim Toombs)

18 Pizza Shops Walk into a Sales Pitch... (Guest: Tim Toombs)

In this episode of The AgentFirst Podcast, Justin Volrath sits down with industry veteran and all-around good guy Tim Toombs, who opens up about his accidental entry into the world of credit card pr...

2 Apr 202531min

No Salary, No Limits (Guest: Misay Khoundara)

No Salary, No Limits (Guest: Misay Khoundara)

This episode of the AgentFirst Podcast is a masterclass in sales, hustle, and learning to trust yourself. Justin welcomes PayCompass' very first agent, Misay Khoundara, who has sold just about everyth...

19 Mars 202527min

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