From Dealer to Lifetime Achievement Winner: Dennis Conrad's Journey
Dennis Conrad, Lifetime Achievement Award winner in Casino Marketing and Founder of Raving Consulting, has spent over 5 decades impacting the industry with his innovative approach and keen business pe...
9 Apr 20251h 5min
Casino Innovators: 5 Card Pai Gow with Casino Gaming Development
In this Casino Innovators interview, Angel Espino, Principal and Creative Director of Casino Gaming Development, sits down with URComped CEO, Craig Shacklett to discuss the world of casino game creati...
7 Apr 202542min
Casino Innovators: Marketing through Music with New Level Radio
In this episode of Casino Innovators, we dive into the dynamic world where music meets marketing with Nathan Green, CEO and co-founder of New Level Radio. Specializing in customized music, messaging, ...
31 Mars 202522min
Casino Innovators: Double 4 More Blackjack- Best New Table Game 2025
Inventor of Double 4 More Blackjack, Zach Brownson, joins URComped CEO, Craig Shacklett, for our Casino Innovators Interview Series to talk about their new table game, which won 2025 Best New Table Ga...
25 Mars 202518min
Building Player Relationships in the Digital Age
In this interview, Jim Sulima, Director of Player Development at Rocky Gap Casino Resort, discusses with URComped CEO, Craig Shacklett, the strategies and best practices for fostering meaningful conne...
18 Mars 202520min
Takeaways from the Philippines' Casinos: Cocktails at the Tangiers
Nick Ippolito, Player Development Mentor AKA "The Host Whisperer," has returned from the Philippines' Solaire Resorts with some incredible insights on this international casino's operation and their e...
12 Mars 202526min
VIP hosting for iGaming and Sports Betting
In the fast-growing world of iGaming and sports betting, VIP hosting is now a major component. In this interview we discuss the importance of building relationships in a virtual environment, how it di...
4 Mars 202514min
Loyalty, Promotions, and Brand Differentiation: Insights from Ellis Island Casino
When it comes to standing out in the competitive Las Vegas market, Ellis Island Casino has built a reputation for its strong customer connections, creative promotions, and a commitment to evolving wit...
4 Mars 202533min
