The Human Touch and Agentforce - Brent Downey, Pushpay (#33)
Featured: Brent Downey, Sr. Director of Revenue Technology of Pushpay Brent Downey a Salesforce MVP and the creator of AdminHero.com. Since 2012, He has empowered Salesforce Administrators to become ...
24 Feb 1h 6min
Bonus Episode #2: Interviewing your Host: Khero Witey
Khero Witey has spent over a decade supporting execs across North America & Europe execute on their hiring initiatives, placing over 1000+ resources at 200+ clients, ranging from Start-Ups to Fortune ...
10 Feb 1h 9min
Bonus Episode #1: Interviewing your Host: Dave Masri ('Maz')
David "Maz" Masri is a veteran Data Architect and Project Manager with 20+ years of well-rounded IT experience working in various industries and IT verticals. Dave founded Gluon Digital in 2020 with t...
27 Jan 1h 9min
The CRM Success Show - Season 4 Recap
In this mini-episode, co-hosts David Masri & Khero Witey reflect on Season 4, what they enjoyed and what is to follow for Season 5. Talking with the people who own the largest and most complex CRM ...
13 Jan 10min
Observability & AI - Ankur Gupta, Ciena (#32)
How can observability and AI help organizations build smarter, more reliable enterprise technology? In this episode, Ankur Gupta explores the role of observability in Salesforce and enterprise systems...
30 Dec 202557min
Migrating to a New Salesforce Instance - Hyung Lee, FloQast (#31)
When should a company migrate to a new Salesforce instance—and when should it stay with the existing one? In this episode, Hyung Lee shares a real-world look at evaluating a Salesforce migration, incl...
16 Dec 20251h 5min
Customer vs Partner vs Salesforce - Kevin Mossman, DUAL North America (#30)
What’s the difference between being a Salesforce customer, Salesforce partner, and working directly with Salesforce? In this episode, Kevin Mossman shares insights from all sides of the Salesforce eco...
2 Dec 20251h 11min
Why The Public Sector Requires More Skin in the Game - Ian Hopper, Royal College of Pathologists (#29)
Why does the public sector need more ownership and involvement when it comes to digital transformation and technology? In this episode, Ian Hopper explores the challenges public sector organizations f...
18 Nov 20251h 8min
