The importance of having a strategy to attract and retain customers in companies who target only specific groups - With Stine Kronback Arildslund
In this weeks episode, Stine shares her story about transitioning from working in finance to becoming part of the leadership team at a Norwegian bank. We also discuss the importance of having a strat...
12 Sep 202438min
Turn your employees into advocates with insight - with Jill Raff
Meet Jill Raff! She is all about "Insights Turning Employees Into Advocates and Customer Magnets", she is a Consultant, Speaker, Show Host, Columnist and CEO/Founder of Jill Raff Group, LLC. Jill li...
5 Sep 20241h 5min
Transforming the Microsoft culture into a customer centric culture and digitalizing the customer journey - with ulrika Jonsson
Meet Ulrika Jonsson, CEO of Brilliant Future! We are touching upon important subjects like customer centric culture, digitalizing the customer journey and Ulrika shares her experience with transformin...
29 Aug 202456min
Meeting the true CX expert, Diane Magers at The CXPod
Meet Diane, probably one of the greatest CX Celebrities we have in our time, and listen as we take her trough our question challenge! With over 25 years of customer experience, sales and marketing l...
22 Aug 202448min
Season Finale: The CXPod meets Robin Daniels
Robin might be Denmarks answer to Petter Stordalen energy-wize, and they are not that different in other aspects either! Robin booked a one way ticket to California and Silicon Valley at the age of 21...
13 Juni 202446min
The CXPod meets Katja Olilla
Katja Olilla has over 20 years of experience in B2B branding, communications and marketing. Currently she is the V of Group marketing and communications at Ahlstrom, where she is also responsible for ...
30 Maj 202454min
The CXPod meets Olga Potaptseva
What does harmony have to do with Customer and Human experience? We asked Olga Potaptseva, CX consultant and CEO at European Customer Consultancy (ECC), our 13 questions and once again we got new pers...
23 Maj 202448min
The CXPod meets Melanie Wright
Melanie is the Global Partnership Leader at Kantar X Qualtrics, she is part of the Kantar CX Leadership Team and same as The CXPod's host Merete, Melanie is also a twin mum! This, and her quite differ...
16 Maj 20241h 1min
