How To Design A Great Customer Experience To Close High-Paying Jobs
Curt Kempton helps service companies in fine-tuning their quoting process with his service quoting software, Responsibid. As the founder and CEO of Symphosize LLC, Curt has provided invaluable assistance to businesses in closing higher-quality jobs at better rates. He has been working full-time on his passion—helping entrepreneurs achieve major goals by crafting systems best suited to their business' DNA—ever since he sold his window service company back in 2014. In this episode, we talked about customer service, small business, sales, systems...
17 Juli 202059min
How Having A Single Focus Can Make You 10X Better At Business
Randy Stanbury is the author of The Small Business Freedom Formula. He is the founder of Service Freight Systems, a business he started at 23 years old in 1995. He has since grown it into a multi-million-dollar company, which he later sold—a true success story of a business that was essentially founded in a bedroom in his parents’ house. Nowadays, he gives business advice to stressed-out entrepreneurs in the Ontario area to help them take back control of their contracting business, achieve massive revenue growth, and enjoy a life with more freedom. In this episode, we talked about coaching, leadership, entrepreneurship, strategy...
14 Juli 202054min
How To Get Out Of The “Firefighter” Mentality As A Business Owner
Paul Maskill is the host of the Business Owners Freedom Formula Podcast. He is a true-blue entrepreneur with years of experience in owning and running companies. He also successfully sold his last company. Building a $500,000 service business while putting it on auto-pilot and keeping his freedom—a feat that not many entrepreneurs can claim—is among Paul’s career highlights. In this episode, we talked about finance, management, entrepreneurship, small business survivability...
10 Juli 20201h 10min
How to Generate Qualified Leads With The Right Approach To Digital Marketing
Chris Yano is the CEO of RYNO Strategic Solutions, a digital marketing company focused on the home services industry, as well as the host of the “To The Point” Podcast. A former race car driver, he has done countless keynotes, breakouts and webinars on best practices in digital marketing for companies in the home services space. In this episode, we talked about entrepreneurship, internet marketing, search engine optimization, account management...
3 Juli 20201h 21min
How To Create The Starbucks Effect In Your Industry And Rise Above The Competition
Joe Crisara is called America's Service Sales Coach, and is a world-wide sales educator and entrepreneur. He combines 40 years of contracting experience with strong expertise in performing “Pure Motive Service.” He co-developed a sales educational firm and website for HVAC, plumbing and electrical service contractors, www.ContractorSelling.com, that helps thousands of owners, managers, service techs and sales people in the HVAC, plumbing and electrical contracting business create high revenue and personal income by understanding and utilizing the principles of persuasion, selling, presentation and closing. In this episode, we talked about sales, coaching, customer service...
26 Juni 202056min
Gino Wickman: Realizing Your Full Potential By Taking The Entrepreneurial Leap
Gino Wickman is the author of Traction: Get A Grip On Your Business and Get A Grip: An Entrepreneurial Fable . . . Your Journey to Get Real, Get Simple, and Get Results. He is the founder of EOS Worldwide, a leadership team development company based in Livonia, Michigan aimed at the small business and entrepreneurial community. He developed the Entrepreneurial Operating System (EOS), a practical method with tools that are used by almost 100,000 companies worldwide. In the past two decades, he has personally delivered over 1,900 full-day sessions with over 135 companies. In this episode, we talked about entrepreneurship, systems, business growth...
19 Juni 202057min
Why Building A “Bench Of Employees" Can Save Your Business
Joseph Sheehan is the owner of Colony Pest Management, Inc. and the co-host of the Colony Confidential podcast. In 2003, after working for his father Ed’s company—a part-time position he held since he was five years old—he established Colony. Since then it has grown to $2.5 million in yearly sales by providing essential pest management services all over the New York Tri State area. In this episode, we talked about pest control, customer service, team building, strategic planning, small business, environmental awareness...
16 Juni 20201h 13min
How To Address the Bottlenecks in Your Business With Effective Leadership
Dustin Kaehr is a leadership and business coach at R/I Solutions, and has over 20 years of experience working with large and small organizations throughout North America, helping them with leadership challenges, operational management, and employee/customer engagement. He is the author of two books, “Retail is…50 Thoughts, Ideas, and Conversations to Make Your Business Better” and “Dear Boys…The Letter Every Son Needs From His Father”. In this episode, we talked about leadership, account management, business coaching, retail...
12 Juni 20201h 8min
