Episode 37 - The Rise of Experiential Marketing And What It Means To Your Brand
Welcome Loyal listeners in today’s episode of the loyalty minute we’re going to be talking about Experiential Marketing and what it means to your brand. If you’ve been watching the marketing industry ...
12 Feb 20201min
Episode 36 - Live Chat and Chatbots Overtake Email For Retail Communications
Welcome Loyal listeners in today’s episode of the loyalty minute we’re going to be talking about live chat and chatbots overtaking email for retail communications, and its effect on customer and brand...
11 Feb 20201min
Episode 35 - (Interview) with Tom Schwab - Founder and CEO of Interview Valet
Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am eager to chat with our special guest Tom Schwab - Founder & Chief Evangelist Officer of Intervi...
10 Feb 202023min
Episode 34 - The 800 Pound Gorilla In The Loyalty Space
Welcome Loyal listeners in today’s episode of the loyalty minute we’re going to be talking about The 800-pound gorilla in the Loyalty program space, and that company is called Google. As I’m sure you ...
6 Feb 20201min
Episode 33 - What Customer And Brand Loyalty Mean To A Company's Valuation
Welcome Loyal listeners in today’s episode of the loyalty minute we’re going to be talking about what brand and customer loyalty mean to a company’s valuation. In a nutshell it comes down to the comp...
5 Feb 20201min
Episode 32- Protecting Your Loyalty Program From Fraud
Welcome Loyal listeners in today’s episode of the loyalty minute, we’re going to be talking about loyalty program fraud. Now we're not talking about someone coming in to steal your points, it's more ...
4 Feb 20201min
Episode 31 - God Gave You Two Ears And One Mouth Use Them In That Ratio
Welcome Loyal listeners to today’s episode of the loyalty minute… Nothing can make your heart drop faster than feeling like you just lost a loyal customer. But just because a customer is unhappy, it ...
3 Feb 20201min
Episode 30 - (Interview) With Matt Barnett CEO of Bonjoro
In this episode we talk with Matt Barnett who is Papa Bear, CEO and head of product at Bonjoro, a 1-1 personalized video messaging platform changing the way companies build long term loyalty with cust...
30 Jan 202027min
