UVP 058: Compassion for Personal Issues Vs Needs of the Clinic
This week, Dr. Andy Roark and Stephanie Goss discuss how to balance being empathetic and compassionate for a single employee with the needs of the team and the practice. It's a delicate balance... Let...
19 Feb 20201h 2min
UVP 057: How (And Why) Dr. Andy Roark Gets Great Patient Photos
This week on the Uncharted Veterinary Podcast... People often ask how Dr. Andy Roark gets SO MANY photos with patients and clients for social media. In this episode, he lays it all out. This is not an...
12 Feb 20201h 10min
UVP 056: Staff Are Talking About Interviewing At Other Clinics
Deep breaths.... Deep breaths.... This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss talk about what to do when staff talk about how they pla...
5 Feb 20201h 10min
UVP 055: Help! I Want More Family Time!
This week, on the Uncharted Veterinary Podcast... Dr. Andy Roark and practice management Goddess Stephanie Goss take a question from the mailbag. "I want to spend more time with my family. Does that m...
29 Jan 202054min
UVP 054: When a Staff Member Bullies the Boss
This week Dr. Andy Roark and Stephanie Goss talk about what to do when a staff member humiliates and tears down their boss. This type of behavior is way too common, and it is usually devastating to th...
22 Jan 20201h 20min
UVP 053: Uncharted Marketing & Strategy Conference - What to Expect
This week on the Uncharted Veterinary Podcast... Dr. Andy Roark and the one-and-only Stephanie Goss talk about the April 2020 Uncharted Conference and what it will be like to attend. Learn more about...
15 Jan 202039min
UVP 052: When A Rockstar Tech Stops Being A Rockstar and Gets Negative
This week on the Uncharted Podcast, Dr. Andy Roark and Stephanie Goss take a question on what to do when you have a team member who used to be positive and wonderful at their job... and now they are n...
8 Jan 20201h 5min
COS 008: The Deathly Hallows of Veterinary Medicine (w/ Dr. Michael Miller)
This week on the Cone of Shame Podcast, Dr. Andy Roark is joined by Dr. Michael Miller (aka the Harry Potter Vet) to discuss the "deathly hallows of vet med." If you're a Harry Potter fan (or just a l...
6 Jan 202050min
