UVP 018: New Manager Mutiny
Dr. Andy Roark and practice management oracle Stephanie Goss sit down to answer an email from our mail bag. Our writer has a new manager in her practice who is shaking things up and making changes. Af...
15 Maj 20191h
UVP 017: First Job Survival Guide for Veterinarians
Dr. Andy Roark and Stephanie Goss break down the specific challenges veterinarians face in their first job, and how to overcome them. If you know someone who is about to graduate from vet school (or e...
8 Maj 201959min
BONUS: Uncharted 2019 Conference Recap
Uncharted Veterinary Conference happened in Greenville SC last week and it was absolutely incredible. Seriously... it was so awesome that we have taken up scrap booking. In this bonus episode, Dr. A...
5 Maj 201950min
UVP 016: BETRAYAL! When Techs Leave for Another Practice
Dr. Andy Roark and Stephanie Goss discuss the case of a technician leaving after years of working in a practice. The duo talks about feelings of resentment, fairness, and what practice expectations sh...
1 Maj 201959min
UVP 015: Why Can't We Just Ask For Help?
This week, Andy talks about his heroic experience overcoming a rollerskating accident, and Stephanie thoroughly enjoys mocking him. Then the duo discusses why we struggle so much to ask for help, even...
24 Apr 201954min
UVP 014: You're My Favorite Mistake - Playing Favorites In Practice
Dr. Andy Roark and Practice Management Goddess Stephanie Goss talk about vets that have favorite techs, managers that have favorite doctors, and practice owners that have favorite staff members. Andy ...
17 Apr 201946min
UVP 013: My Momma Told Me You Better Shop Around - Dealing with Price Shoppers
Dr. Andy Roark and practice management goddess Stephanie Goss talk money and price shopping in veterinary medicine. Stephanie talks about how the definition for price shopping is expanding, how the de...
10 Apr 201951min
UVP 012: Sorry We're Running Behind... Again
Dr. Andy Roark and the veterinary practice management goddess Stephanie Goss talk about vet clinics that run behind, why this happens, and what clinics can do to fix it. Like what you hear on the pod...
3 Apr 20191h
