
Set It and Regret It: The Danger of Auto-Clocking Time Keeping
This episode is a must-listen for anyone who has employees and wants to avoid a timekeeping nightmare! Using a real-life example of a hospital system that had to pay a huge settlement, you'll learn ho...
26 Nov 202428min

Turning Blockers into Champions: How to manage employees blocking change
Do you have an employee that’s hindering growth and innovation in your practice? This podcast explores the concept of “blockers” -- those employees who, often unintentionally, stifle progress and demo...
12 Nov 202425min

Political Tension in the Workplace: When and How to Address the Team about Political Disagreements
It’s Election Day, and your team members may have a lot on their minds - including the political choices of their coworkers. Join Paul Edwards and his guest, Jeff Dorfman, as they discuss the politica...
5 Nov 202428min

Beware of Workplace Monsters: Taming the Ghouls Draining Your Practice
It’s Halloween week and we have monsters lurking in dental practices all over the nation - and we want to help you stop them! Join Paul Edwards and his guest, Britt Lanza, as they dissect the gory det...
29 Okt 202432min

The Noise Around Cover Letters: The Internet Hates Cover Letters - Now What?!
The internet seems to hate cover letters - with many people discussing how employers who require a cover letter in the application process are toxic or how no one reads the cover letter, there’s a lot...
15 Okt 202422min

How to Tell Your Employee They Stink
Telling an employee that they smell bad is a tough and rather personal conversation that many office managers and owners avoid. Whether you’ve had patients or other employees complain, or have noticed...
1 Okt 202420min

AI is a Revolution for Medical Offices - As Long as You're Careful!
One of our members (a dental practice) used AI to summarize their notes and recently asked how people are addressing AI in the workplace. We've discussed AI and hiring biases on the podcast (a very lo...
4 Juni 202418min

What the FTC's Non-Compete Ruling Means for You - Hurry Up and Wait
In this episode of What the Hell Just Happened?!, hosts Paul Edwards and Jennie McLaughlin delve into the recent FTC ruling on non-compete clauses. While this could herald significant changes for empl...
14 Maj 202412min


















