Feedback Feels Like a Fight? Here’s How to Change That — with Heather MacArthur
Negotiate Anything25 Marras 2025

Feedback Feels Like a Fight? Here’s How to Change That — with Heather MacArthur

In this engaging episode of "Negotiate Anything," host Kwame Christian welcomes back Heather MacArthur to explore the intricacies of giving and receiving effective feedback. Heather, an expert in coaching and consulting with a wealth of experience across various industries, shares her unique insights into how to create a productive feedback dialogue. Listeners will learn about Heather's innovative "above the line" feedback model and how to handle feedback they might initially disagree with. This conversation is a goldmine for anyone looking to refine their negotiation skills and become better communicators within both professional and personal environments. What will be covered: Effective strategies for giving feedback without appear accusatory or confrontational. Techniques for receiving feedback positively and using it to improve interactions. Handling disagreement in feedback to maintain constructive dialogue. What listeners will learn: How to maintain an open mindset and genuine curiosity when giving feedback. The "LEAP" approach to receiving feedback while managing emotional responses. Ways to manage difficult conversations to foster trust, even when disagreements arise. Keywords: negotiation skills, effective feedback, communication strategies, handling difficult conversations, professional development. Connect with Heather MacArthur ⁠Low Man on the Totem Pole Podcast ⁠ ⁠Heather's Forbes Articles⁠ ⁠Follow Heather on LinkedIn⁠

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Real Estate Negotiation Trends That Will Define 2026

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21 Tammi 36min

Win IMPOSSIBLE Negotiations WITHOUT Forcing the Outcome

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Negotiations don’t fall apart because of bad tactics — they fall apart when emotions go unmanaged. In this Negotiation Masterclass episode of Negotiate Anything, Kwame Christian explores why emotio...

20 Tammi 1h 35min

Thais Gibson: How to Rewire Limiting Beliefs for Good

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19 Tammi 1h 6min

Know Your Worth: How to Negotiate Higher Pay Without Conflict or Fear

Know Your Worth: How to Negotiate Higher Pay Without Conflict or Fear

Most people leave hundreds of thousands of dollars on the table — not because they aren’t qualified, but because they don’t believe they’re worth it. In this Negotiation Masterclass edition of Nego...

16 Tammi 1h 30min

The Authenticity Rule That Earns Trust at Work (Not Performative Professionalism)

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Being authentic at work sounds easy — until trust, power, and expectations are on the line. Because trust isn’t built by performance — it’s built by what you practice every day. In this episode, we un...

14 Tammi 1h 49min

This Is Why You Feel Stuck (Even Though You’re Working So Hard)

This Is Why You Feel Stuck (Even Though You’re Working So Hard)

You’re not lazy. You’re not broken. You’re just stuck — and this is why. If you’re hustling every day but feel like your life isn’t moving forward, this video will hit you in the gut… in the best way ...

13 Tammi 59min

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