Brick and Mortar's Digital Superpower
The Future In-Store18 Marras 2025

Brick and Mortar's Digital Superpower

“Counterintuitively,” says Swiftly co-founder and Chief Technology Officer Sean Turner, “brick and mortar stores have a superpower when it comes to driving digital engagement.”

https://theloomaproject.com/

Turner joins host James Kotecki to explore topics including:

Topics include:

  • The "magical attachment" we have to our favorite grocery store

  • The technology gap: competing against retailers with thousands of engineers

  • Why legacy systems burden large retailers more than regional players

  • How platforms can beat custom-built technology

  • Why national brands are better off reaching consumers through regional and independent grocers

  • How scaling retail operations is like flying a plane

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Jaksot(18)

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Fewer Humans, More Humanity: Havas CX's Arthur Fullerton on the Future of In-Store Experience

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