How Zwift created a global fitness unicorn - Steve Beckett

It’s not often you meet a CMO who helped build a unicorn from the ground up while creating an entirely new category. Steve Beckett, CMO of Zwift, joined as employee number five and played a key role in turning Zwift into the global sporting powerhouse it now is.

In this episode, Steve shares how Zwift balanced performance marketing with brand building, deeply understanding the acquisition metrics while making bold brand bets, including becoming the founding sponsor of the Tour de France Femmes avec Zwift. We also explore how the business scaled through COVID, the bold move to launch their own hardware, and the role brand played in raising capital.

This is a conversation about what it really takes to build a category-defining company and why the best CMOs understand both the metrics and the magic.

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Timestamps

00:00 - Start
02:51 - Steve’s work with team Sky
05:05 - Learning about success inside Team Sky
07:09 - From Sky to employee number 5 at Zwift
08:36 - How Zwift invented the indoor training category
13:37 - The behavioural science behind Zwift
14:51 - Has anyone turned pro from riding on Zwift?
17:18 - How Covid impacted Zwift
23:11 - Growing at all costs vs profitability
27:28 - Whats it like working for a founder led startup
29:50 - How brand helped Zwift raise money
32:06 - From selling software to selling hardware
34:14 - Why Zwift sponsor the women’s Tour De France
38:09 - Advice on how to create a unicorn business