210. Jens Levin, Founder & CEO of Sitoo - No Overnight Success: 22 Years of Focus, Teamwork, and Playing the Long Game

210. Jens Levin, Founder & CEO of Sitoo - No Overnight Success: 22 Years of Focus, Teamwork, and Playing the Long Game

In this episode, we’re joined by Jens Levin, Founder & CEO of Sitoo, the retail SaaS platform powering in-store experiences for leading brands across the world. Today, Sitoo has 20M Euro in ARR, 40%+ growth, 300+ retailers, and deployments across 40+ countries.

But this is not a story about overnight success. Jens shares the reality behind building a company over 22 years, including 10 years of work before finding the real breakthrough. It’s a conversation about longevity, resilience, and why SaaS is not a sprint, but a long-distance team sport where focus and trust increase your chances of success.

We spoke with Jens about what changed when Sitoo found its “Holy Grail,” why saying no became more important than saying yes, and how the company evolved from founder-led hustle into a scalable global SaaS business.

Here are some of the key questions we address:

  • Why did it take 10 years for Sitoo to find true product-market fit?
  • What changed when the company went all-in on one product and one focus area?
  • Why does saying yes to everything keep you local, while focus helps you scale globally?
  • How do you build a strong partner ecosystem without becoming a competitor?
  • What happens when you scale from 3 people to 135+ employees?
  • Why do so many SaaS companies hit a major shift around 80–100 employees?
  • How do you move from founder-driven heroics to a scalable operating model?
  • How do you keep motivation, culture, and momentum alive over two decades of building?

🎧 Tune in to hear Jens’ honest take on what it really takes to build something lasting: there is no overnight success, only years of iteration, the right people around you, and the discipline to stay focused long enough for the flywheel to start turning.

Jaksot(210)

122. Rick van Esch, Managing Director, Sinch Engage - The Rollercoaster of SaaS Acquisitions!

122. Rick van Esch, Managing Director, Sinch Engage - The Rollercoaster of SaaS Acquisitions!

In this episode, we speak with Rick van Esch, Managing Director, Sinch Engage, the Customer Communications Cloud that helps businesses deliver unified, personalized experiences no matter the channels ...

16 Tammi 202451min

121. Gustav Westman, CEO, Brightbid - Selling 3rd party products to efficiently validate a market need!

121. Gustav Westman, CEO, Brightbid - Selling 3rd party products to efficiently validate a market need!

In this episode, we speak with Gustav Westman, CEO, Brightbid, an AdTech company creating results on Paid Search Ads with AI and automation We talked with Gustav about how he started his SaaS by first...

8 Tammi 202435min

120. Ramli John, Author of ”Product-Led Onboarding” - Why does it matter for B2B SaaS companies?

120. Ramli John, Author of ”Product-Led Onboarding” - Why does it matter for B2B SaaS companies?

In this episode, we speak with Ramli John, Author of "Product-Led Onboarding” We talked with Ramli about why Product-Led Onboarding is important for many B2B SaaS Companies. Some of the questions cove...

2 Tammi 202453min

119. Ferdinand Goetzen, CEO, Reveall - Selling your early stage SaaS!

119. Ferdinand Goetzen, CEO, Reveall - Selling your early stage SaaS!

In this episode, we speak with Ferdinand Goetzen, CEO, Reveall, the product management platform that helps teams create better alignment between their product strategy and operations. We talked with F...

27 Joulu 202347min

118. Rob van den Heuvel, CEO, Sendcloud - The path to profitability - the key is increasing efficiency!

118. Rob van den Heuvel, CEO, Sendcloud - The path to profitability - the key is increasing efficiency!

In this episode, we speak with Rob van den Heuvel, CEO, Sendcloud, the all-in-one shipping platform that helps online retailers save time on shipping and at the same time increase conversion by optimi...

22 Joulu 202351min

117. Robin Daniels, Chief Business & Product Officer, LMS365 - How to attract top talent - what is your role as a leader?

117. Robin Daniels, Chief Business & Product Officer, LMS365 - How to attract top talent - what is your role as a leader?

In this episode, we speak with Robin Daniels, Chief Business & Product Officer, LMS365, the cloud-based learning platform built into Microsoft 365 with millions of users in 60+ countries globally. We ...

21 Joulu 202356min

116. Riika Söderlund, CMO, Katana - How will the SaaS CMO allocate their budget in 2024?

116. Riika Söderlund, CMO, Katana - How will the SaaS CMO allocate their budget in 2024?

In this episode, we speak with Riika Söderlund, CMO, Katana, the platform that optimizes inventory levels and manages all your sales channels with cloud inventory software that tracks it all and more ...

15 Joulu 202342min

115. Wes Bush, CEO, ProductLed.com - Here is why you struggle when adding a PLG motion to your current strategy?

115. Wes Bush, CEO, ProductLed.com - Here is why you struggle when adding a PLG motion to your current strategy?

In this episode, we speak with Wes Bush, CEO, ProductLed.com, the PLG agency behind the ProductLed System™ which has generated more than $1B in self-serve revenue for their B2B SaaS clients. We talked...

11 Joulu 202349min

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