SHIFT BREAK! Getting The Hint From Your Customers

SHIFT BREAK! Getting The Hint From Your Customers

Sometimes we hope against hope that we can eventually win the customer over to that one flavor, those later hours of your cafe, or the new menu item that the internet said was a sure-fire winner. Whether it is our own pride or some other reason, we can hang on to things a bit too long and damage our business in the process.

Today on Shift Break we will be talking about the signals your customers are sending you regarding your coffee shops hours, menu etc and how we can get the hint, get over our stubbornness, and free ourselves to make discussions informed from the conversation we have with our community.

Sign up for 1:1 CONSULTING AND COACHING

If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email chris@keystothshop.com

OR... book a free call now to talk about working together

https://calendly.com/chrisdeferio/30min

Related episodes:

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(1137)

SHIFT BREAK! The Best Strategy is Simplicity

SHIFT BREAK! The Best Strategy is Simplicity

I have noticed a lot of noise in the industry. The coffee shop and its owner are the targets of a crushing and never ending stream of marketing that does not care about your success, but only moving u...

9 Heinä 11min

614: 3 Areas to Prioritize for Your People's Success

614: 3 Areas to Prioritize for Your People's Success

A cafe's culture is built by intentionally investing in values, hiring, training, and leadership structures and behaviors. These areas are integral to any cafe's success. The issue is that for many, ...

7 Heinä 27min

SHIFT BREAK! Every Manager Should Have This Trait

SHIFT BREAK! Every Manager Should Have This Trait

We are notorious in coffee for promoting people into management based only on technical skills or that they might not be quite as unreliable as others on the team. We also rush good people who need mo...

2 Heinä 9min

613: Challenges and Opportunities in Changing the Industry w/ Writer Sarah Charles of Underscore Communication

613: Challenges and Opportunities in Changing the Industry w/ Writer Sarah Charles of Underscore Communication

Today we have access to information about the world of coffee that is unprecedented. At times it can be overwhelming to consider all the areas of the coffee industry that need fixing while we also wor...

30 Kesä 1h

612: Founder Friday! w/ Yaren Maya of Cafeto Cacao in Oaxaca, Mexico!

612: Founder Friday! w/ Yaren Maya of Cafeto Cacao in Oaxaca, Mexico!

I am so glad that I came across this jewel of a cafe in Oaxaca City, Oaxaca, Mexico. We hear often about direct trade relationships, local sourcing, excellent hospitality, and servant leadership all a...

24 Kesä 46min

611: What Colin Harmon Knows About Growing Coffee Shops!

611: What Colin Harmon Knows About Growing Coffee Shops!

As hard as starting a coffee shop can be, growing that shop is where the real work begins. The industry is riff with examples of cafes and roasteries that have suffered and even failed as a resulting ...

23 Kesä 1h 3min

SHIFT BREAK! Are You Ready To Scale?

SHIFT BREAK! Are You Ready To Scale?

As time goes on, opportunities to grow your business will present themselves and you need to make a decision on whether you will say yes, no, or not yet.  In order to make a good decision there are a ...

18 Kesä 13min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
psykopodiaa-podcast
mimmit-sijoittaa
ostan-asuntoja-podcast
rss-rahapodi
rss-oivalluksia-rahasta-elamasta
rahapuhetta
rss-inderes
asuntoasiaa-paivakirjat
rss-markkinointitrippi
rss-sami-miettinen-neuvottelija
rss-kahavia-ja-markkinointia-podcast
inderespodi
hyva-paha-johtaminen
vapauta-supervoimasi-podcast
rss-kaikki-koroista
rss-ammattipodcast
rss-stressivapaa-johtaja-nakokulmia-henkilokohtaiseen-kasvuun
rss-perho-rajoilla
kultaiset-hoitajat