How the Marvellous Masterclass is Changing Heart Failure Care | Heart Failure Unfiltered

What happens when patient voice, professional education, and system change collide in a single room?

In this final episode of our four-part series, Nick Hartshorne-Evans and the team at the Pumping Marvellous Foundation explore what it really takes to shift heart failure care closer to home - and why building confidence in primary care could be one of the most important things we do for patients right now.

🎙️ Guests:

Gav: Diagnosed with heart failure at 55, two years post heart transplant, patient educator at the Pumping Marvellous Foundation

Dr. Sue Kemsley: GP in Cheshire, GPSI in Cardiology, Clinical Lead for Health Innovation Northwest Coast and the Northwest Coast Cardiac Network

Sarah Coburn: senior programme manager at Health Innovation Northwest Coast, leading a two-year heart failure programme. Sarah breaks down what the masterclass data revealed and why embedding learning into clinical practice is essential.

This episode asks the hardest question in health education: when does knowledge actually become action?

Chapters:

00:00 - Introduction & series overview

02:40 - Meet the guests: Liverpool Podcast Studios

05:08 - Why partner with a patient-led charity?

07:34 - The patient perspective: breaking stereotypes in the room

08:58 - Confidence as the missing ingredient in heart failure care

14:03 - When education creates a clinician who "doesn't fit"

23:23 - How Masterclasses support NHS workforce transformation

23:07 - What ICBs should prioritise — and why

26:44 - The groundswell model: change from the ground up

This is not just a podcast about education. It's about the missed moment - the overlooked symptom, the delayed diagnosis, the patient who visited their GP three times before someone considered heart failure. The Marvellous Masterclass was designed to close that gap, and this episode explores what we learned.

Whether you're a clinician, a commissioner, a patient, or a policymaker - this conversation is for you.

🔗 Resources & Links

• Pumping Marvellous Foundation: https://www.pumpingmarvellous.org

• Support our work: https://www.pumpingmarvellous.org/donate

• Health Innovation Northwest Coast: https://healthinnovationnwc.co.uk

The Pumping Marvellous Foundation is the UK's heart failure patient charity, created by patients for patients. We provide clear, compassionate information and advocacy to improve outcomes for people living with heart failure.

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