#134 - Startup operations, infrastructure, & scaling it all | Chris Jones, Michael Mizrahi, & Ben Grynol

#134 - Startup operations, infrastructure, & scaling it all | Chris Jones, Michael Mizrahi, & Ben Grynol

When it comes to building a tech startup, operations is one of the main foundations because it’s needed to operationalize the product that exists. In this episode, three Levels’ team members discuss infrastructure, throughput, how companies are built, and how they come together.


Sign Up to Get Your Free Ultimate Guide to Glucose: ⁠https://levels.link/wnl⁠


Join Levels’ Head of Member Experience Chris Jones, Head of Operations Michael “Miz” Mizrahi, and Head of Growth Ben Grynol as they talk about scaling operations and:

  • Documentation the process as it’s happening
  • Running customer support as a well-oiled machine, even across social media platforms
  • Putting our members first and staying human
  • Iterating as we go

Levels helps you see how food affects your health, empowering you with the tools needed to achieve health goals and improve healthspan. Levels Members gain access to the Levels app and continuous glucose monitors (CGMs), providing real-time feedback on how diet and lifestyle choices impact your metabolic health.

Look for new shows every month on A Whole New Level, where we have in-depth conversations with thought leaders about metabolic health.

🎙 What Levels’ Head of Member Experience Chris Jones, Head of Operations Michael “Miz” Mizrahi, and Head of Growth Ben Grynol discuss:

(10:42) – Why you don’t want blood sugar spikes

(11:33) – What is the fab four?

(18:08) – Start your day with good food

(20:37) – Blood sugar balance is the key to food freedom

(23:12) – Mindset matters

(30:34) – Don’t focus on your weight

(32:15) – Change may not look like what you expect

(36:59) – Break down food rules

(38:41) – Find the silver lining

(47:40) – Be the instigator of change

Follow our podcast, A Whole New Level, for more of the inside scoop from the Levels team. We talk about our mission to solve the metabolic health crisis, our fully remote and async startup culture, and the process of building a health and wellness movement from the ground up.

Transcripts & Show Notes

Find us on YouTube: https://www.youtube.com/levelshealth

Jaksot(295)

#15 – History of Product at Levels (David Flinner & Ben Grynol)

#15 – History of Product at Levels (David Flinner & Ben Grynol)

David Flinner – Head of Product and one of the co-founders of Levels – spent many years working in Product at Google, where he was exposed to a number of large and challenging problems. Sign Up to Ge...

19 Heinä 202142min

#14 – Founder dynamics (Sam Corcos, Josh Clemente & Ben Grynol)

#14 – Founder dynamics (Sam Corcos, Josh Clemente & Ben Grynol)

Josh Clemente, Founder of Levels, and Sam Corcos, CEO and one of the co-founders of Levels, were acquaintances for a number of years before they co-founded the company. Sign Up to Get Your Free Ultim...

12 Heinä 20211h 2min

#13 – Documenting culture (Michael Mizrahi & Ben Grynol)

#13 – Documenting culture (Michael Mizrahi & Ben Grynol)

The evolution of culture at startups can have different paths. For in-person teams, culture may be developed through the daily, in-person interactions and water cooler conversations that take place. F...

5 Heinä 202156min

#12 – NPS Unicorn (Mike Haney & Ben Grynol)

#12 – NPS Unicorn (Mike Haney & Ben Grynol)

As we’ve been building Levels, two factors that we’ve been focused on are Member feedback and Member experience. Internally, we have a goal of building a NPS Unicorn – a company with a NPS score of 90...

28 Kesä 202141min

#11 – One billion data points (Andrew Conner & Ben Grynol)

#11 – One billion data points (Andrew Conner & Ben Grynol)

Andrew Conner, co-founder and Head of Engineering at Levels, spends a lot of time thinking about how the product will scale. In order to scale effectively, the infrastructure for the product will need...

21 Kesä 202141min

#10 – Food for thought (Casey Means & Ben Grynol)

#10 – Food for thought (Casey Means & Ben Grynol)

Casey Means, Chief Medical Officer and one of the co-founders of Levels, changed her outlook on food at a young age. When she was 14 years old, she realized that food, and the philosophy behind it, wa...

14 Kesä 202155min

#9 – Swimming upstream (Sam Corcos & Ben Grynol)

#9 – Swimming upstream (Sam Corcos & Ben Grynol)

In 2013, Sam Corcos, CEO and one of the co-founders of Levels, had a revelation when it came to media consumption. He realized that consuming information which was pushed upon him, specifically the ne...

7 Kesä 202155min

#8 – The raise (Josh Clemente & Ben Grynol)

#8 – The raise (Josh Clemente & Ben Grynol)

In early 2020, Sam and Josh started having conversations with Investors about doing a Seed round. As initial conversations picked up, things changed drastically in the world. Sign Up to Get Your Free...

31 Touko 202136min

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