It's Time To Start Taking Radical Ownership of Your Customer Service Experience | Episode 143

It's Time To Start Taking Radical Ownership of Your Customer Service Experience | Episode 143

Let's be honest for a moment here: why do we sometimes care more about marketing to a potential new client, but then once we've secured their investment, we sometimes kind of stop caring as much?

How honest are we really about how well (or how poorly) we treat our customers? Where and how often are we taking accountability for the customer service experience within our own business(es)?

In this unsurprisingly SPICY episode of the BMS podcast, Danielle and Anianne get real af about the customer service experience and discuss simple yet game-changing approaches that can help build client trust and satisfaction that will last for years to come.

Quotes of the week:

"There's always something you can learn, even if you don't agree with that person's opinion of why a customer experience went south. "

- Danielle K. White, Founder, Owner, DKW Styling Salon®, Natural Beaded Rows™️, Big Money Stylist®

"I want to you think about these two questions: 1. Are you taking accountability for your customer service? 2. Are you providing a service that reflects the money that you're charging?"

-Ani Rivera, Lead Trainer, Director of Education, Natural Beaded Rows™️, Big Money Stylist®

==========================

Sit back, tune in, and get ready to LEVEL-UP your hair game for GOOD. This is the Big Money Stylist Podcast.

Jaksot(261)

Turn Your Passion Into Your Superpower | Episode 221

Turn Your Passion Into Your Superpower | Episode 221

Ever wondered how to launch a successful brand while working two jobs? Nicole did just that with her athleisure line Coco on the Go. In this episode of the Big Money Stylist Podcast, Danielle K. White...

9 Heinä 202438min

Confessions Of A 6-Figure Extensionist | Episode 220

Confessions Of A 6-Figure Extensionist | Episode 220

Wondering what it looks like to work in the big city of LA right off the Sunset Strip? Well, today you’ll get a peek into the life of Emily Flam, a Licensed NBR Artist who has the dreamiest social med...

2 Heinä 202432min

Creating a Cult-Like Following Within a Commission Salon | Episode 219

Creating a Cult-Like Following Within a Commission Salon | Episode 219

How would you feel if you had an insanely loyal clientele in a commission salon where a stylist can go to anyone and know they’re going to get an amazing service? Pretty damn good right?! Well, in thi...

25 Kesä 202434min

Want to Become a 6-Figure Commission Stylist? Start Here. | Episode 218

Want to Become a 6-Figure Commission Stylist? Start Here. | Episode 218

Krystal, NBR Lead Educator, is spilling the tea on how to increase your income and become a 6-figure hairstylist. She’s sharing powerful insights for commission stylists aiming to achieve a six-figure...

18 Kesä 20249min

The Biggest Business Move We've Made Yet | Episode 217

The Biggest Business Move We've Made Yet | Episode 217

You know that feeling when you just want a change and decide to get bangs or chop all your hair? Well, over at NBR HQ, we felt like the NBR Brand needed a makeover. I mean, we’ve been around for 13 ye...

11 Kesä 202427min

Embracing Discomfort For Success | Episode 216

Embracing Discomfort For Success | Episode 216

Making business decisions can be tough, but in this episode of the Big Money Stylist podcast, Danielle K. White and Lori Harder reveal how aligning your business choices with your personal values lead...

4 Kesä 202436min

Marketing Tips For Hairstylists | Episode 215

Marketing Tips For Hairstylists | Episode 215

Check out the latest episode of the Big Money Stylist podcast for game-changing marketing tips tailored specifically for hairstylists! In a world where standing out is key, digital marketing has becom...

23 Huhti 202435min

The Journey to Salon Ownership: Embracing Leadership and Continuous Growth | Episode 214

The Journey to Salon Ownership: Embracing Leadership and Continuous Growth | Episode 214

In this episode of the Big Money Stylist Podcast, Danielle K. White, the creator of Natural Beaded Rows (NBR) extensions and ISLA Hand Tied Hair, is joined by fellow stylist and salon owner Danielle S...

6 Helmi 202423min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
psykopodiaa-podcast
mimmit-sijoittaa
rss-rahapodi
ostan-asuntoja-podcast
rss-rahamania
rss-sisalto-kuntoon
sijoituspodi
rahapuhetta
rss-karon-grilli
herrasmieshakkerit
rss-bisnesta-bebeja
rss-draivi
leadcast
rss-lahtijat
rss-laakispodi
rss-seuraava-potilas
rss-paasipodi
rss-yrittajan-mindset
asuntoasiaa-paivakirjat