Sales Scripts Are Not The Solution

Sales Scripts Are Not The Solution

To say that I get a little frustrated with companies that put their techs through sales training rather than technical training is 100% true. If a tech understands the trade well from a technical stand point, no selling is required, just solutions to problems.

Jaksot(533)

Open HVAC Conversation w/Steve Nixon

Open HVAC Conversation w/Steve Nixon

We speak to Steve Nixon, who is a refrigeration instructor and program leader at Camosun College in British Columbia. We speak candidly about HVAC discussing everything from education to field methods...

28 Kesä 202452min

Refrigerant Leak Checking In 2024 w/Craig Migliaccio

Refrigerant Leak Checking In 2024 w/Craig Migliaccio

We speak to Craig Migliaccio from AC Service Tech about refrigerant leak checking. There are many ways to check for refrigerant leaks. Nitrogen and soap, electronic leak detectors and even ultra sonic...

21 Kesä 202443min

HVAC Training Implementation w/Lenny Diaddario and Chris Harris

HVAC Training Implementation w/Lenny Diaddario and Chris Harris

We speak to Lenny Diaddario from Copeland and Chris Harris from the National Coalition Of Certification Centers. Copeland and NC3 have teamed up to provide skilled training to help reduce the skills g...

13 Kesä 202439min

Things They Didn't Tell You About HVAC: Live At CMPX

Things They Didn't Tell You About HVAC: Live At CMPX

We speak to Ilija Martinovich, Rachel Plein, Jason Norman and Matt Waxer on this live episode at CMPX. We discuss: things they didn't tell you about HVAC and many other HVAC related topics. https://ww...

30 Touko 202445min

Monthly HVAC/R Tips: Why Is The Sight Glass Yellow On My Refrigeration System?

Monthly HVAC/R Tips: Why Is The Sight Glass Yellow On My Refrigeration System?

We discuss why the moisture indicator may turn yellow on a liquid line sight glass on an HVAC or refrigeration system. Yellow usually means moisture has entered the system somehow. Check out the Jobbe...

29 Touko 20245min

Installation Techniques To Increase Equipment Longvevity w/Jamie Kitchen

Installation Techniques To Increase Equipment Longvevity w/Jamie Kitchen

We speak to Jamie Kichen from Danfoss about installing HVAC/R equipment to avoid problems later on down the road. https://www.master.ca/professional/ www.cintas.com/HVACKnowItAll Save 8% on your purch...

21 Touko 202447min

Am I Installing Heat Pumps Properly? w/Ben Thomson, Michael Flynn and Erik Rasmussen

Am I Installing Heat Pumps Properly? w/Ben Thomson, Michael Flynn and Erik Rasmussen

I speak with some heavy HVAC hitters about heat pump install best practices. Ben Thomson, Michael Flynn and Erik Rasmussen joins us live at CMPX 2024. www.cintas.com/HVACKnowItAll Save 8% on your purc...

8 Touko 202426min

UV Dye For Refrigerant Leak Detection w/Matthew Cowley

UV Dye For Refrigerant Leak Detection w/Matthew Cowley

We speak to Matthew Cowley from Spectroline to discuss UV dye for refrigerant leak detection. We speak upon application, installation of dye and how Spectroline is OEM approved by Copeland. https://sp...

28 Huhti 202440min

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