Ep 33: Navigating digital identity for secure and inclusive digital financial system
Voice Mail15 Touko 2025

Ep 33: Navigating digital identity for secure and inclusive digital financial system

Digital identity is far more than a practical tool – it is a crucial factor for financial inclusion and access to digital services. For people without an ID, those in remote areas, and many women, digital identity is key to accessing essential digital services. People without official identification are often invisible to systems, digital identity offers a path to recognition.

Visa has made it its mission to develop solutions that enable accessible, secure, and inclusive digital financial systems. Through its partnership with the UPU, Visa can further amplify its efforts to empower underserved communities.

In this episode of Voice Mail, Marie Austenaa, Head of Digital Identity at Visa, explains how Visa supports initiatives aimed at advancing women in the digital financial space – because empowering women benefits not only them, but also their families and communities. In this context, post offices play a crucial role as trusted partners in verifying digital identity. It becomes clear that digital identity is about much more than safely verifying one’s identity online - it is a tool that enables access to healthcare, education, and economic participation.

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Ep 44: Philately in the digital age - innovation, storytelling and the future of stamp collecting

Ep 44: Philately in the digital age - innovation, storytelling and the future of stamp collecting

Sitara Huseynova, President of the World Association for the Development of Philately (WADP), Director of the Stamp Department at Azerpost, and Vice-Chair of PostEurop's Stamps and Philately Working G...

29 Heinä 15min

Ep 43: Posts, Digital Infrastructure and Artificial Intelligence - From Global Principles to Practical Impact

Ep 43: Posts, Digital Infrastructure and Artificial Intelligence - From Global Principles to Practical Impact

As artificial intelligence becomes central to global development, the challenge is no longer only about shared principles, but how to translate them into practical guidance across sectors and contexts...

29 Kesä 24min

Ep 42: Regulating change - The future of postal markets in the e-commerce era

Ep 42: Regulating change - The future of postal markets in the e-commerce era

In a rapidly evolving postal landscape, the sector is navigating significant change. Traditional postal operators are adapting to declining letter volumes, while the growth in parcels driven by e-comm...

4 Touko 22min

Ep 41: Global Collaboration, Digital Transformation and Women in Leadership

Ep 41: Global Collaboration, Digital Transformation and Women in Leadership

Tawnee Steinke, VP of Products and Partnerships at BoxC, serving as the Vice Chair of the UPU Consultative Committee (CC) reflects on how collaboration is shaping the future of global logistics. She s...

27 Maalis 22min

Ep 40: Delivered Duty Paid System, UPU TechCert and the Next Phase of Postal Technology

Ep 40: Delivered Duty Paid System, UPU TechCert and the Next Phase of Postal Technology

As cross-border e-commerce grows and countries revise customs thresholds, postal operators are adapting to a significant operational shift. In this episode of Voice Mail, Mr. Lati Matata, Director, Po...

26 Helmi 23min

Ep 39: India Post’s path through digital transformation

Ep 39: India Post’s path through digital transformation

For more than 170 years, India Post has been a trusted presence in people’s everyday lives. Today, as digital payments, e-commerce, and instant communication reshape how societies connect, the world’s...

29 Tammi 25min

Ep 38: UNDP's Robert Opp on the future of digital inclusion

Ep 38: UNDP's Robert Opp on the future of digital inclusion

In this episode of VoiceMail, we speak with Robert Opp, Chief Digital Officer and Director of Digital, AI and Innovation at the United Nations Development Programme (UNDP), about the future of digital...

24 Marras 202524min

Ep 37: CTT’s journey from tradition to transformation

Ep 37: CTT’s journey from tradition to transformation

As mail volumes decline and e-commerce reshapes delivery, Portugal’s national postal operator has turned transformation into an opportunity. In this episode of VoiceMail, João Bento, CEO of CTT – Corr...

30 Loka 202522min

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