211. Small Screens, Strong Signals: Mastering Modern Communication

211. Small Screens, Strong Signals: Mastering Modern Communication

In the age of virtual communication, here’s how to ensure your messages convey what you mean.


Texts. Emails. Slacks. Zooms. We’re communicating in more ways than ever, but Andrew Brodsky has a word of warning: Your virtual communication might be sending messages you’re not aware of.

Brodsky is the author of PING: The Secrets of Successful Virtual Communication. And as a professor of management at the University of Texas McCombs School of Business, he researches the impact of technology on workplace communication. “In virtual communication, there's often missing information,” he says. “As recipients of it, we're searching to fill in the gaps. The problem [is] that the recipient who's making these guesses is often guessing incorrectly.” As his research reveals, variables like typos, the time you schedule a meeting, and even your choice of email signature affect how your messages are received — and how you’re perceived.

In this episode of Think Fast, Talk Smart, host Matt Abrahams and Brodsky explore his PING framework (perspective-taking, initiative, nonverbal awareness, and goals) for mastering digital communication. From understanding when to choose email over a phone call to navigating cameras-on versus cameras-off meetings, he offers practical strategies for ensuring your virtual messages communicate exactly what you intend.

To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium

Episode Reference Links:

Connect:


Chapters:

  • (00:00) - Introduction
  • (03:15) - What Is Virtual Communication?
  • (04:01) - Choosing the Right Channel for Your Goal
  • (06:46) - The Ping Framework: Secrets to Virtual Communication
  • (10:42) - Understanding Communication Richness
  • (13:44) - Nonverbals in Virtual Communication
  • (17:28) - The Final Three Question
  • (25:48) - Conclusion

********
Thank you to our sponsors.
These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

Jaksot(279)

70. Ideas Fuel Innovation: Why Your First Ideas Aren’t Always the Best

70. Ideas Fuel Innovation: Why Your First Ideas Aren’t Always the Best

What’s the secret to coming up with good ideas? For Jeremy Utley, it’s about generating as many as possible. The director of executive education at the Stanford d.school, Utley says, “very few problem...

25 Loka 202225min

69. Feeling Nervous? How Anxiety Can Fuel Better Communication

69. Feeling Nervous? How Anxiety Can Fuel Better Communication

Stress, anxiety, nervousness — when these feelings inevitably arise, lecturer Kelly McGonigal says it’s not about making them go away, but using them to your advantage.“What I have come to value about...

11 Loka 202228min

68. Directive vs. Dialogue: Communicating Better as a Leader

68. Directive vs. Dialogue: Communicating Better as a Leader

As the dean of Stanford Graduate School of Business, Dean Jon Levin knows the importance of crafting the right message and sharing it in the right way. But, as he says, one of the biggest challenges f...

27 Syys 202221min

67. What Is Normal? How Culture Affects Communication Styles

67. What Is Normal? How Culture Affects Communication Styles

Why do we drive on only one side of the road? Why don’t we sing in libraries? Why wear a swimsuit?For Professor Michele Gelfand, it all comes down to culture. As a cross-cultural psychologist, Gelfand...

13 Syys 202222min

66. Rethinks: Lessons from Neuroscientist Andrew Huberman to Help You Hack your Speaking Anxiety

66. Rethinks: Lessons from Neuroscientist Andrew Huberman to Help You Hack your Speaking Anxiety

“There’s no difference between the physiological response to something that you’re excited about and something that you’re nervous about or dreading,” says Andrew Huberman associate professor of neuro...

30 Elo 202233min

65. Ties That Bind: Why Remote and Hybrid Teams Need the Right Connection

65. Ties That Bind: Why Remote and Hybrid Teams Need the Right Connection

“We need to be much more adaptive in the way we think about hybrid work,” says Michael Arena. “Experiment, experiment, experiment.”Innovation relies on teams connecting in very specific ways. But are ...

16 Elo 202224min

64. Rethinks: Techniques for Managing Your Reputation

64. Rethinks: Techniques for Managing Your Reputation

How others perceive us in person and via social media can impact our careers and social standing. But we can build the reputation we want through conscious communication.On this episode, strategic com...

2 Elo 202221min

63. Cheap Talk: What Economics Has to Say About Communication

63. Cheap Talk: What Economics Has to Say About Communication

Your words — are they credible? Or are they what Paul Oyer calls “cheap talk?”According to professor of economics Paul Oyer, how our words align with our actions isn’t just a matter of communication, ...

18 Heinä 202221min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
rss-rahamania
herrasmieshakkerit
ostan-asuntoja-podcast
rss-20-30-40-podcast
rahapuhetta
rss-seuraava-potilas
rss-inderes-femme
rss-myynnilla-on-asiaa-kert-kenner
rss-lahtijat
rss-paasipodi
rss-strategian-seurassa
rss-porssipuhetta
rss-startup-ministerio
rss-bisnesta-bebeja
rss-sisalto-kuntoon
rss-vaikuttavan-opettajan-vierella