Crisis Prevention in Dental Settings: Essential De-escalation Techniques for Hygienists (Ep 170)
Hygiene Rising21 Loka 2025

Crisis Prevention in Dental Settings: Essential De-escalation Techniques for Hygienists (Ep 170)

Workplace violence in healthcare is reaching crisis levels – and dental hygienists aren't immune. Host Matt Crespin sits down with Jeff Schill, Vice President of Training at the Crisis Prevention Institute, to tackle a challenge many face but few discuss. With 81% of healthcare workers experiencing workplace violence in the past year, the need for de-escalation skills has never been more urgent. Jeff explains why poor communication fuels most crises and shares practical techniques like the power of breathing and allowing silence. This conversation delivers actionable strategies every dental professional can use immediately, whether in clinical practice or educational settings. Don't miss the downloadable resource with 10 quick tips for managing crisis situations.

Guest: Jeff Schill, Vice President of Training, Crisis Prevention Institute

Host: Matt Crespin, MPH, RDH, FADHA

Crisis Prevention Institute: https://www.crisisprevention.com;

Top 10 De-escalation Tips for Health Care Professionals: https://www.crisisprevention.com/library/health-care/top-10-de-escalation-tips-for-health-care;

ADHA Rebrands Podcast to "Hygiene Rising": https://www.adha.org/newsroom/adha-rebrands-podcast-to-hygiene-rising/

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Jaksot(182)

Live from Milan: Voices from ISDH Podversations from the live event (Ep 182)

Live from Milan: Voices from ISDH Podversations from the live event (Ep 182)

Host Matt Crespin brings you voices from Milan, where dental hygienists from 47 countries gathered for the International Symposium on Dental Hygiene. Outgoing IFDH President Jill Rethman describes wha...

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Your Mouth, Your Brain: The Alzheimer's Connection Dental Hygienists Need to Know (Ep 181)

Your Mouth, Your Brain: The Alzheimer's Connection Dental Hygienists Need to Know (Ep 181)

Anne Rice, RDH, BS, has spent more than 35 years as a clinical dental hygienist — and the last several years working at the intersection of oral health and Alzheimer's prevention. In this live convers...

16 Kesä 38min

From the Clinic to the Capitol: ADHA's Advocacy Day in Action (Ep 180)

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ADHA has been building its federal presence, and this spring marked a milestone: members on Capitol Hill for the profession's first formal lobby day in 20 years. President Lancette VanGuilder and Advo...

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Integrated Care Summit 2026:
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What does truly integrated care look like in practice? Host Matt Crespin captured the conversations at ADHA's first-ever Integrated Care Summit in Broomfield, Colorado this past weekend — bringing tog...

19 Touko 46min

Staffing in Dental Hygiene: It's Not a Shortage. It's a Retention Crisis (Ep 178)

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Is it simply a dental hygiene "staffing shortage" or does the data reveal a more complex retention issue? Host Matt Crespin sits down with Thalía Diedrick and Amaya Johnson to unpack the findings of G...

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Redefining Periodontal Disease Management (Ep 177)

Redefining Periodontal Disease Management (Ep 177)

Periodontal disease affects one billion people worldwide with severe disease, and in the U.S., prevalence has risen 25 percent over the past three decades. So why isn't the needle moving? Matt sits do...

21 Huhti 51min

Dental Hygienists Diagnose. Here's the Proof. (Ep 176)

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Dental hygienists don't diagnose." It's one of the most persistent misconceptions in the profession, and it's wrong. Podcast host Matt Crespin sits down with the three co-authors of ADHA's newly relea...

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Where Medicine Meets the Mouth: A Case for Integrated Care (Ep 175)

Where Medicine Meets the Mouth: A Case for Integrated Care (Ep 175)

What does truly integrated care look like – and what role should dental hygienists play in it? As National Children's Dental Health Month comes to a close, host Matt Crespin sits down with two speaker...

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