160: Key Growth Strategies an Organization Needs to Build Customer Success with Stuart Leo
Send us Fan Mail Stuart Leo is the founder and CEO of Waymaker.io – an intelligent business management platform that helps leaders build a better business in 30 days. Stuart is a global thinker in ...
22 Maalis 202226min
159: Understanding How to Build a Strong Response Time and Increase Your CSAT Score with Jose Herrera
Send us Fan Mail Jose Herrera is the CEO and co-founder of a Horatio, a Customer Experience company for today's fast-growing brands. Jose sets the strategic vision of Horatio and leads all growth, sal...
15 Maalis 202222min
158: Customer Experience Trends 2022 with Yanique Grant
Send us Fan Mail Welcome to navigating the customer experience, Happy International Women's Day 2022. We have been podcasting for almost 6 years, and we are already 158 episodes in, like, Wow. Thank...
8 Maalis 202211min
157: Understanding How Your Brain Works to Build A Stronger You and Better Relationships with Adele Spraggon
Send us Fan Mail Adele Spraggon is an award winning author, a thought leader and an international speaker and trainer. She has been awarded 2020, Woman of Inspiration Award and in 2021, she was recogn...
1 Maalis 202226min
156: How to Achieve and Sustain Customer Success – Formula Explained with Aaron Thompson
Send us Fan Mail Aaron Thompson is a Chief Revenue Officer at SuccessCOACHING, the leading provider of Customer Success training and education. He is a connector, educator and public speaker with over...
4 Tammi 202231min
155: How To Use the Amazon Model to Become Design Architects for Your Business with Shaahin Cheyene
Send us Fan Mail During the Iranian Revolution of 1978, Shaahin's family had to escape to survive and ended up finally migrating to Los Angeles, California. At 15 years old Shaahin left home with noth...
29 Joulu 202131min
154: Empowering Employees to Achieve Exponential Growth with Jeff Rosenblum
Send us Fan Mail Jeff Rosenblum is a co founder of Questus, a digital advertising agency that has worked with many of the world's most influential brands, including American Express, Apple, Capital On...
22 Joulu 202123min
153: Building A Strong Human-Centered Emotional Connection with Employees and Customers with Ethan Beute
Send us Fan Mail Ethan Beute is the Chief Evangelist at BombBomb and he is a co-author of Rehumanize Your Business and of Human-Centered Communication, his newest book. He is also the host of The Cu...
14 Joulu 202135min
