Service Management Leadership Podcast

Service Management Leadership Podcast

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

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Morning Tea with Jeffrey - Stop the madness

Morning Tea with Jeffrey - Stop the madness

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

30 Kesä 20217min

Service Management Leadership - Value of great leaders

Service Management Leadership - Value of great leaders

A brief discussion about hiring and developing talent Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned...

29 Kesä 20215min

Service Management Leadership - Role of governance

Service Management Leadership - Role of governance

A brief discussion about governance. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's s...

28 Kesä 20217min

David Cannon Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

David Cannon Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

David joins Jeffrey as the 36th guest on the Service Management Leadership podcast. Topics are centered around ITIL4, Governance, and Strategy. Each week, Jeffrey will be interviewing guests from the...

24 Kesä 20211h 11min

Morning Tea with Jeffrey - Organizational Change Management

Morning Tea with Jeffrey - Organizational Change Management

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

23 Kesä 20219min

Service Management Leadership - How current and relevant is your knowledge?

Service Management Leadership - How current and relevant is your knowledge?

A brief discussion about knowledge management. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as nex...

22 Kesä 20217min

Service Management Leadership - The difference between good and great

Service Management Leadership - The difference between good and great

A brief discussion about the difference between good and great. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. ...

21 Kesä 20216min

Waseem Ahmed Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Waseem Ahmed Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Waseem joins Jeffrey as the 35th guest on the Service Management Leadership podcast. Topics are centered around ITSM, CMDB, Metrics, and incorporating other frameworks into ITSM. Each week, Jeffrey w...

17 Kesä 202159min