Service Management Leadership Podcast

Service Management Leadership Podcast

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

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Morning Tea with Jeffrey - Improving Your CMDB

Morning Tea with Jeffrey - Improving Your CMDB

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

16 Kesä 20218min

Service Management Leadership - You Can Take My Request .....

Service Management Leadership - You Can Take My Request .....

A brief discussion about request fulfillment. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next...

15 Kesä 20215min

Service Management Leadership - Service-Management-as-a-Service

Service Management Leadership - Service-Management-as-a-Service

A brief discussion about the future of SMaaS. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next...

14 Kesä 20215min

Jim Hussey Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Jim Hussey Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Jim joins Jeffrey as the 34th guest on the Service Management Leadership podcast. Topics are centered around SaaS optimization Each week, Jeffrey will be interviewing guests from the technology, Serv...

10 Kesä 202139min

Morning Tea with Jeffrey - Avoid the Daves

Morning Tea with Jeffrey - Avoid the Daves

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

9 Kesä 20217min

Service Management Leadership - Governance Is Not A Profane Word

Service Management Leadership - Governance Is Not A Profane Word

A brief discussion about Governance. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's s...

8 Kesä 20215min

Service Management Leadership - 4 Unique Things To Every Organization That Will Impact ITIL4 Adoption

Service Management Leadership - 4 Unique Things To Every Organization That Will Impact ITIL4 Adoption

A brief discussion about the four things unique to every organization that will impact its transition to ITIL4. Each week, Jeffrey will be interviewing guests from the technology, Service Management, ...

7 Kesä 20215min

Kenneth Hosey Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Kenneth Hosey Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Kenny joins Jeffrey as the 33rd guest on the Service Management Leadership podcast. Topics are centered around ITIL4 and Digital Transformation Each week, Jeffrey will be interviewing guests from the...

3 Kesä 202138min