Service Management Leadership - Two Perspectives Needed For ITIL4 Transition
A brief discussion about two considerations every leaders must understand. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership com...
1 Kesä 20216min
Service Management Leadership - Alignment of Measures and Metrics
A brief discussion about aligning measures and metrics. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tun...
31 Touko 20214min
Beth Kaminsky Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Beth joins Jeffrey as the 31st guest on the Service Management Leadership podcast. Topics are centered around IT Asset Management, both Hardware and Software Each week, Jeffrey will be interviewing g...
27 Touko 20211h 2min
Morning Tea with Jeffrey - Watermelon Metrics
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
26 Touko 20217min
Service Management Leadership - Leading and Lagging Indicators
A brief discussion about leveraging leading indicators. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tun...
25 Touko 20216min
Service Management Leadership - Three Things To Improve Your ITIL4 Transition
A brief discussion about three variables needed to improve your ITIL4 transition. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leaders...
24 Touko 20215min
David Billouz Joins The Service Management Leadership With Jeffrey Tefertiller
The topics discussed in this episode revolve around how to transition to ITIL4. It originated from Jeffrey's new book, "ITIL4: The New Frontier". Each week, Jeffrey will be interviewing guests from th...
20 Touko 202137min
Morning Tea with Jeffrey - CMDB
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
19 Touko 20216min
