
Why I Decided Now Was The Right Time To Write The Book "ITIL4: The New Frontier:
A brief podcast of why Jeffrey Tefertiller wrote his new book at this time. If your organization needs help adopting ITIL4, reach out to Jeffrey to schedule a no-hassle conversation. Subscribe to this...
18 Touko 20213min

Service Management Leadership - A Different Paradigm For Service Management
A brief discussion about how to change a trend impacting Service Management. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership c...
17 Touko 20215min

Second Annual Global ITAM Summit - Breakout Session - Kylie Fowler
The Global ITAM Summit is a knowledge-sharing event with a panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Kylie shares her IT Asset Managemen...
13 Touko 202133min

Why I Named My New Book "ITIL4: The New Frontier:
A brief podcast of why Jeffrey Tefertiller named his new book "ITIL4: The New Frontier". If your organization needs help adopting ITIL4, reach out to Jeffrey to schedule a no-hassle conversation. Subs...
12 Touko 20213min

Morning Tea with Jeffrey - Value Streams
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
12 Touko 20215min

Service Management Leadership - The Goalposts are Moving
A brief discussion about the moving goalposts. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as nex...
11 Touko 20214min

Service Management Leadership - Theory versus Practice
A brief discussion about Theory versus Practice. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as n...
10 Touko 20216min

Second Annual Global ITAM Summit - Breakout Session - David Foxen
The Global ITAM Summit is a knowledge-sharing event with a panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, David shares his IT Asset Managemen...
6 Touko 202132min