Morning Tea with Jeffrey - How Do We Improve Leadership Decision-Making
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
5 Touko 20214min
Why I Decided To Write The Book "ITIL4: The New Frontier:
A brief podcast of why Jeffrey Tefertiller wrote his new book. If your organization needs help adopting ITIL4, reach out to Jeffrey to schedule a no-hassle conversation. Subscribe to this podcast ...
5 Touko 20214min
Service Management Leadership - ITIL4 Concepts of Demand and Opportunity
A brief discussion about the need to understand Demands and Opportunities. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership com...
4 Touko 20214min
Service Management Leadership - Your CMDB Must Be Better
A brief discussion about the need to improve the CMDB for ITAM and ITSM processes/practices. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continu...
3 Touko 20215min
Second Annual Global ITAM Summit - Breakout Session - Alexander Golev
The Global ITAM Summit is a knowledge-sharing event with panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Alexander shares his Microsoft licens...
29 Huhti 202122min
Morning Tea with Jeffrey - It Is All About The Relationships
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
28 Huhti 20215min
Service Management Leadership - It is all in the handoffs
A brief discussion about improving your service management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay ...
27 Huhti 20215min
Service Management Leadership - The Abilene Paradox
A brief discussion about the need to improve decision making Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Sta...
26 Huhti 20214min
