Counter-Errorism in Diving: Applying Human Factors to Diving3 Feb 2024

SH40: Watch what you say

In this podcast episode, the focus is on how we interpret and learn from incidents in diving. Using the analogy of a vase breaking, the episode explores how the language we use to describe events can influence our understanding. It presents two diver scenarios, emphasizing the importance of context in shaping behavior and decision-making. The podcast delves into research showing biases in incident reports, where a linear-cause-and-effect narrative leads to individual blame. It stresses the need for context-rich narratives for a more comprehensive understanding of incidents. The episode discusses cultural influences on diving safety protocols and calls for a shift from an individual-blame approach to a systemic understanding of failures. It concludes with an announcement of "Learning from Unintended Outcomes" course and upcoming comprehensive guide on moving from blame to learning in diving incidents using a human factors and system-learning approach.

Original blog:

https://www.thehumandiver.com/blog/watch-what-you-say

Links:

The role of agency in discussing dive incidents: https://gue.com/blog/the-role-of-agency-when-discussing-diving-incidents-an-adverse-event-occurs-an-instructor-makes-a-mistake/

2018 Research aboout linear reports: https://www.mdpi.com/2313-576X/4/4/46

2023 research about experienced vs inexperienced analysis: https://www.frontiersin.org/articles/10.3389/fpubh.2023.1144921/full

Work as imagined vs work as done: https://www.youtube.com/watch?v=vtgIwHrUWVQ&list=PLNXuyLsCTX6hHS3newpcROfJ_JiI27q3C&index=26

Two contrasting views of the South Korea ferry accident: https://vimeo.com/122851457

Moving from an individual blame focused approach to one that looks at the wider system: https://www.researchgate.net/publication/227822215_A_Review_of_Literature_Individual_Blame_vs_Organizational_Function_Logics_in_Accident_Analysis

Learning from Unintended Outcomes course: https://www.thehumandiver.com/lfuo

Tags:

English, Communication, Gareth Lock, Incident Investigation, Just Culture

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