The heart of care: A support worker’s role in creating a positive dementia community
Voices in DREAM24 Nov 2025

The heart of care: A support worker’s role in creating a positive dementia community

Did you know that support workers are often the quiet heroes behind positive dementia care, helping residents feel safe, understood, and truly connected to their community. In today’s episode of Voices in DREAM, we meet Sarah, a passionate and experienced support worker who plays a vital role in both respite and residential dementia care. From tailored activities to team collaboration and deep empathy, Sarah brings heart and purpose to everything she does. Sarah shares how understanding each ...

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Episoder(41)

An older person living with dementia repeatedly says they want to go home: How could you respond?

An older person living with dementia repeatedly says they want to go home: How could you respond?

In today’s episode, Denise, a DREAM Dementia Support Coach, and Yashi discuss a scenario where an older person living with dementia repeatedly says they want to go home. This episode is part of our na...

22 Sep 10min

An older person living with dementia repeatedly asks for their mother: How could you respond?

An older person living with dementia repeatedly asks for their mother: How could you respond?

In today’s episode, Denise, a DREAM Dementia Support Coach, and Yashi discuss a scenario where an older person living with dementia repeatedly asks for their mother. This episode is part of our naviga...

8 Sep 11min

An older person living with dementia loses interest in long-loved activities: How could you respond?

An older person living with dementia loses interest in long-loved activities: How could you respond?

In today’s episode, Penny, a DREAM Dementia Support Coach, and Yashi discuss a scenario where an older person living with dementia loses interest in long-loved activities. This episode is part of our ...

26 Aug 12min

Three ways to navigate and address changing behaviours in people living with dementia

Three ways to navigate and address changing behaviours in people living with dementia

In today’s episode, Abbey, a DREAM Dementia Support Coach, talks with Yashi about three ways to navigate and address changing behaviours in people living with dementia. This episode is part of our nav...

10 Aug 10min

An older person living with dementia suddenly stops eating meals after previously eating well: How could you respond?

An older person living with dementia suddenly stops eating meals after previously eating well: How could you respond?

In today’s episode, Inge-Marie, a DREAM Dementia Support Coach, talks with Yashi about a scenario where an older person living with dementia suddenly stops eating meals after previously eating well. T...

27 Jul 10min

An older person living with dementia is frequently walking or pacing: How could you respond?

An older person living with dementia is frequently walking or pacing: How could you respond?

In today’s episode, Julie, a DREAM Dementia Support Coach, talks with Yashi about a scenario where an older person living with dementia is frequently walking or pacing. This episode is part of our na...

13 Jul 7min

An older person living with dementia suddenly becomes tearful or angry without a clear cause: How could you respond?

An older person living with dementia suddenly becomes tearful or angry without a clear cause: How could you respond?

In today’s episode, Inge-Marie, a DREAM Dementia Support Coach, talks with Yashi about a scenario where an older person living with dementia suddenly becomes tearful or angry without a clear cause. Th...

30 Jun 9min

A usually easy-going older person living with dementia begins showing subtle signs of confusion and agitation: How could you respond?

A usually easy-going older person living with dementia begins showing subtle signs of confusion and agitation: How could you respond?

In today’s episode, Julie, one of our past DREAM Dementia Support Coaches, talks with Yashi about a scenario where a usually easy-going older person living with dementia begins showing subtle signs of...

15 Jun 9min

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