#634: How to Design Conversations That Matter

#634: How to Design Conversations That Matter

We typically don't think much about how we structure a conversation. We just sort of wing it and hope for the best. But my guest today argues that all conversations -- even the small and mundane -- can impact our ability to lead, influence, and connect, and ought to be approached with thoughtfulness and intention.

His name is Daniel Stillman, he's a consultant, author, and podcaster, and in his book Good Talk: How to Design Conversations That Matter, he draws on his background in design to show how we can use the principles of design thinking to improve the quality of our exchanges. Daniel and I kick off our discussion by unpacking the defaults of conversation people often fall back on. Daniel compares the structure of conversation to an operating system, and we turn to how we can improve this conversational OS, beginning with the way we invite people into a conversation with us, and why we shouldn't just ask, "Can we talk?" We then get into how we can improve the "interface" of our conversations, by recognizing the influence that space and place have on them, and choosing the right environment for a particular dialogue. We end our conversation with the options you have for responding when it's your turn to talk and how to deal with the gaffes we all make during conversations, and the feelings of regret that frequently follow.

Get the show notes at aom.is/conversationdesign.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Episoder(1158)

You’ve Been Pooping Wrong — Here’s How to Do It Better

You’ve Been Pooping Wrong — Here’s How to Do It Better

Pooping. Everybody does it, but a lot of people are embarrassed to talk about it. That's a shame, my guest says, not only because your digestive health is incredibly linked to your overall health, but...

7 Apr 49min

The Mystery of Courage

The Mystery of Courage

Courage is one of our most prized and celebrated virtues. But once you really start exploring it, the nature of courage is surprisingly hard to pin down.Here to help us explore the fascinating complic...

31 Mar 56min

The Mental Skills for Becoming an Everyday Genius

The Mental Skills for Becoming an Everyday Genius

We tend to think of genius as something you’re born with — a rare trait possessed by the Einsteins and Teslas of the world. But what if many of the abilities we associate with genius — a great memory,...

24 Mar 49min

The Hidden Power of Heat — How a Good Sweat Heals Your Body and Mind

The Hidden Power of Heat — How a Good Sweat Heals Your Body and Mind

Cold exposure has gotten a lot of attention the past few years, with people dunking themselves in ice baths for the sake of their health and well-being. But, good news here, exposing yourself to heat ...

17 Mar 47min

The Invisible Limits Holding You Back (And How to Change Them)

The Invisible Limits Holding You Back (And How to Change Them)

When we fail to make desired progress in life, most of us put the blame on physical and environmental limits. But my guest says that what's really holding people back is what's in their heads.Nir Eyal...

10 Mar 51min

The Power of a Purpose-Driven Life

The Power of a Purpose-Driven Life

When it comes to building a happy and meaningful life, most of us rely on a grab bag of strategies — habits and goals around work, relationships, and health. But my guest today would argue that in the...

3 Mar 53min

Born to Carry — How to Build Strength, Stamina, and Sanity Through Rucking

Born to Carry — How to Build Strength, Stamina, and Sanity Through Rucking

If you're looking for a way to improve your fitness, boost your mental health, and reconnect with a deeply human activity — all without going to the gym or pounding your knees on a daily run — then ru...

24 Feb 51min

How to Have the Conversations You’ve Been Avoiding

How to Have the Conversations You’ve Been Avoiding

The awkward silence at work when everyone knows a project is going off the rails.The simmering resentment in a marriage over an issue neither spouse will confront.The dysfunction in a church where cer...

17 Feb 48min

Populært innen Fakta

mikkels-paskenotter
fastlegen
dine-penger-pengeradet
relasjonspodden-med-dora-thorhallsdottir-kjersti-idem
foreldreradet
treningspodden
rss-strid-de-norske-borgerkrigene
rss-bisarr-historie
jakt-og-fiskepodden
hverdagspsyken
sinnsyn
tomprat-med-gunnar-tjomlid
fryktlos
level-up-med-anniken-binz
gravid-uke-for-uke
rss-kunsten-a-leve
rss-kull
takk-og-lov-med-anine-kierulf
hagespiren-podcast
uroskolen