How Bad is Airline Service, Really? And Other Customer Service Complaints
After Hours31 Okt 2018

How Bad is Airline Service, Really? And Other Customer Service Complaints

Youngme and Mihir welcome their colleague Ryan Buell to discuss whether airlines deserve their reputation for terrible customer service. They also share other customer service pet peeves, as well as their personal “Customer Experience Picks.”

For interested listeners:

You can email Youngme, Mihir, and Felix with your comments and ideas for future episodes at: harvardafterhours@gmail.com.

Hosted on Acast. See acast.com/privacy for more information.

Episoder(210)

A Mega-Recommendations Episode for the Summer

A Mega-Recommendations Episode for the Summer

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Index investing and the future of airline mergers

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A Super-Sized Edition

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Ring the Bell?

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