Forget Stability—Chaos Is the New Normal

Forget Stability—Chaos Is the New Normal

If you’re waiting for things to “go back to normal” in ecommerce… stop.

In this episode, Taylor and Richard break down why chaos is no longer the exception “it’s the rule” and what that means for how you run your brand. From unpredictable macro shifts to supply chain disruptions, stability is out. Adaptability is everything.

We dive into the 7 core traits of anti-fragile brands, why your inventory strategy might be your biggest risk, and how to make smart decisions in a volatile market.

Whether you’re trying to maximize EBITDA or just stay alive in the current landscape, this conversation will help you plan, act, and build with uncertainty in mind.

Show Notes:

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Episoder(459)

Why September Is the Most Important Month of Your Q4

Why September Is the Most Important Month of Your Q4

Black Friday is not won in November. According to CTC data, brands that grow their active customer file by 10% or more this year have a 77% chance of beating last year's BFCM — with a median result of...

17 Sep 24min

The Supplement Industry Is Broken, Sports Cheating Is Rational, and Influence Is Misunderstood

The Supplement Industry Is Broken, Sports Cheating Is Rational, and Influence Is Misunderstood

Taylor and Andrew dig into three topics that have more in common than you think: why the supplement industry struggles to build real moats, whether the Dodgers and Clippers crossed ethical and legal l...

15 Sep 1h 9min

The Re-Hire Nobody Saw Coming

The Re-Hire Nobody Saw Coming

One of CTC's earliest hires just returned after years away. He left to build his own media agency, acquired a major email and retention agency, then co-founded a beverage company where mastering subsc...

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The Service That Turned a Brand's Worst Summer Into Its Best.

The Service That Turned a Brand's Worst Summer Into Its Best.

CTC's Marketing Moments service is built to create new revenue spikes for 7-figure brands through structured offer testing, targeted landing pages, and high-volume creative. In this episode, host Rich...

8 Sep 18min

What a Profit Engineer Does Every Day at CTC

What a Profit Engineer Does Every Day at CTC

Most agencies promise results. Few can show you the system behind them. In this episode, Randall Thompson sits down with Jar, a Profit Engineer at CTC who previously built and scaled a multi-7-figure ...

2 Sep 29min

Why Your Email Strategy Is Not a Content Calendar

Why Your Email Strategy Is Not a Content Calendar

In this episode Luke breaks down the complete CTC email methodology as part of the Canon series. This is the framework CTC uses to build email programs that generate a median of 22% of total store rev...

1 Sep 23min

Diversify Now: The 6-Week Q4 Window Closing Fast

Diversify Now: The 6-Week Q4 Window Closing Fast

Richard and Luke (newly promoted President at CTC) break down why channel diversification is no longer optional for 8-figure ecommerce brands heading into Q4 and what creative diversification actually...

27 Aug 26min

We Analyzed $1.5 Billion in Meta Spend. Here's What We Found.

We Analyzed $1.5 Billion in Meta Spend. Here's What We Found.

We connected Claude to our Statlas database and analyzed $1.5 billion in Meta spend across 320 accounts and $100 million in Google spend across 134 stores. The question: do platform bid controls actua...

25 Aug 29min

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