Service Management Leadership - Have We Incentivized The Wrong Things?
In this episode, Jeffrey asks whether we have incentivized the wrong thingsEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowle...
15 Okt 6min
Service Management Leadership - 3 Ways To Improve Your Data Analytics
In this episode, Jeffrey discusses 3 ways to improve your data and data analyticsEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his ...
12 Okt 6min
Service Management Leadership - Perspective Requires Maturity To Appreciate
In this episode, Jeffrey describes why perspective requires maturityEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowledge on ...
8 Okt 4min
Service Management Leadership - Is The CMDB Necessary?
In this episode, Jeffrey answers a question he was asked, and much moreEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowledge ...
5 Okt 8min
Service Management Leadership - AI Use Case
In this episode, Jeffrey discusses an AI use case he encountered in everyday lifeEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his ...
1 Okt 6min
Service Management Leadership - The Need To Slow Down
In this episode, Jeffrey discusses the need to slow downEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowledge on Service Deli...
28 Sep 5min
Service Management Leadership - Can You Have Too Much Automation and AI?
In this episode, Jeffrey asks whether we can have too much automation and AI.Email Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his know...
24 Sep 7min
Service Management Leadership - Technical Debt
In this episode, Jeffrey continues his discussion on technical debtEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowledge on S...
21 Sep 6min
