Awkward Silences
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey

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Episoder(198)

#101 - Onboarding UX: How to Research and Design a Great First Impression with Pulkit Agrawal of Chameleon

#101 - Onboarding UX: How to Research and Design a Great First Impression with Pulkit Agrawal of Chameleon

Onboarding is a customer’s first impression of your product. The way you research, design, and implement user onboarding can make or break the overall experience. So how do you refine this important a...

30 Aug 202234min

#100 - UXR Productivity Hacks with Michele Ronsen of Curiosity Tank

#100 - UXR Productivity Hacks with Michele Ronsen of Curiosity Tank

Work smarter, not harder with the right UXR productivity hacks. Michele Ronsen, founder of Curiosity Tank and our first repeat guest, joins us for our landmark 100th episode to tell us about the best ...

17 Aug 202241min

#99 - Leading UX Research for Healthcare Apps with Wendy Johansson of MiSalud Health

#99 - Leading UX Research for Healthcare Apps with Wendy Johansson of MiSalud Health

Healthcare in the U.S. is expensive—and as a result, some communities struggle to afford medical services. This inequity has become increasingly apparent as underserved communities are disproportionat...

3 Aug 202247min

#98 -  Customer-Centricity in Practice with Ferdinand Goetzen of Reveall

#98 - Customer-Centricity in Practice with Ferdinand Goetzen of Reveall

Let’s face it… most companies these days say they are customer-centric, but the reality just doesn’t bear that out. Because in order to be truly center-centric (or even “customer-obsessed”), you need ...

21 Jul 202235min

#97 - Tacos and Tide Pods: House Cats, Research Repositories, and the Economy

#97 - Tacos and Tide Pods: House Cats, Research Repositories, and the Economy

Roberta Dombrowski, VP of UX Research at User Interviews, is back for the second instalment of Tacos and Tide Pods with Erin and JH. In this episode, they discuss the importance of an effective person...

13 Jul 202215min

#96 - Your UX Career Is a Product with Sarah Doody

#96 - Your UX Career Is a Product with Sarah Doody

Most people—including product people—don't think of their career as a product. And even the best researchers often neglect to do the research to identify suitable roles and opportunities. The result? ...

30 Jun 202250min

#95 - UX Writing and Content Design with Yuval Keshtcher of UX Writing Hub

#95 - UX Writing and Content Design with Yuval Keshtcher of UX Writing Hub

In the world of product design, wordsmiths go by many names—UX writers, content strategists, product writers, and so on. But whatever you call them, these folks play an important role in developing se...

17 Jun 202239min

#94 - Tacos and Tide Pods: A New Series from Awkward Silences

#94 - Tacos and Tide Pods: A New Series from Awkward Silences

We’re changing things up a bit! Introducing a brand new series: Tacos and Tide Pods! Every month or so, Erin and JH will chat with User Interviews’s VP of Research, Roberta Dombrowski. They’ll talk ab...

2 Jun 202221min

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