Awkward Silences
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey

Episoder(194)

#105 - Tacos and Tide Pods: Big plans, a product relaunch, and healthy organizational tension

#105 - Tacos and Tide Pods: Big plans, a product relaunch, and healthy organizational tension

Our VP of User Research, Roberta Dombrowski, talks about the fast-paced work behind the scenes of UX research and the excitement when things fall into place. We also examine how deeper insight drives ...

19 Okt 202219min

#104 - User Research Incentives with Nick Baum of Tremendous

#104 - User Research Incentives with Nick Baum of Tremendous

Incentives do more than just attract quality participants to your study. Ultimately, offering great incentives helps you collect great data.But if logistics aren’t your thing, managing and distributin...

6 Okt 202230min

#103 - Ethical Design and Respectful UX Research with Kat Zhou of Epidemic Sound

#103 - Ethical Design and Respectful UX Research with Kat Zhou of Epidemic Sound

‘Ethical design’ is a term that encompasses a process of designing useful, empowering, and accessible products that do not harm, manipulate, or deceive people. It is, in essence, about treating people...

22 Sep 202242min

#102 - Tacos and Tide Pods: Authenticity, Exciting Milestones, and LinkedIn

#102 - Tacos and Tide Pods: Authenticity, Exciting Milestones, and LinkedIn

Tacos = the great. Tide Pods = the not-so-great. An honest chat about the (mostly really great) state of User Interviews.Roberta Dombrowski, VP of UX Research at User Interviews, is back for our third...

15 Sep 202212min

#101 - Onboarding UX: How to Research and Design a Great First Impression with Pulkit Agrawal of Chameleon

#101 - Onboarding UX: How to Research and Design a Great First Impression with Pulkit Agrawal of Chameleon

Onboarding is a customer’s first impression of your product. The way you research, design, and implement user onboarding can make or break the overall experience. So how do you refine this important a...

30 Aug 202234min

#100 - UXR Productivity Hacks with Michele Ronsen of Curiosity Tank

#100 - UXR Productivity Hacks with Michele Ronsen of Curiosity Tank

Work smarter, not harder with the right UXR productivity hacks. Michele Ronsen, founder of Curiosity Tank and our first repeat guest, joins us for our landmark 100th episode to tell us about the best ...

17 Aug 202241min

#99 - Leading UX Research for Healthcare Apps with Wendy Johansson of MiSalud Health

#99 - Leading UX Research for Healthcare Apps with Wendy Johansson of MiSalud Health

Healthcare in the U.S. is expensive—and as a result, some communities struggle to afford medical services. This inequity has become increasingly apparent as underserved communities are disproportionat...

3 Aug 202247min

#98 -  Customer-Centricity in Practice with Ferdinand Goetzen of Reveall

#98 - Customer-Centricity in Practice with Ferdinand Goetzen of Reveall

Let’s face it… most companies these days say they are customer-centric, but the reality just doesn’t bear that out. Because in order to be truly center-centric (or even “customer-obsessed”), you need ...

21 Jul 202235min

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