
#177 - From Informing to Influencing with Shalin Pei & Natalie Golub of Coinbase
Ben is joined by Shalin Pei, Head of Design and Research and Natalie Golub, Head of UXR , both from Coinbase's Base product. Base is part of the crypto space, functioning as a network that offers secu...
25 Nov 202552min

#176 - Building a Research Program from the Ground Up ft. Microsoft Azure Data
Erin is joined by Samira Jain, Serena Hillman, and Jackie Ianni from Microsoft Azure Data to discuss how they built the Swift Research Lab over the past two years. The team shares their systematic fiv...
11 Nov 202536min

#175 - The Scourge of Wasted Research with Jake Burghardt of Integrating Research
Ben sits down with Jake Burghardt from Integrating Research to discuss his new book Stop Wasting Research and how organizations can maximize the product impact of their customer insights. Jake breaks ...
28 Okt 202550min

# 174 - Qualitative Research's Enduring Impact with Nancy Baum of C+R Research LIVE
The popularity of AI moderation tools, increased attention on "big" data sets (and streams), and the ongoing uncertainty in the research job market have (understandably) led some to wonder about the f...
23 Okt 202550min

Research Ops 2.0, Episode 5: The People of ResearchOps
In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries ...
14 Okt 202554min

Research Ops 2.0, Episode 4: Building Enduring Systems Amidst Constant Change
In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries ...
30 Sep 202548min

Research Ops 2.0, Episode 3: Taking a Platform Approach to ResearchOps
In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries ...
16 Sep 202546min

#173 - Prototyping AI in Live Research with Bold Insight & Panasonic Well
Erin May sits down with Larry Becker and Gavin Lew of Bold Insight to explore how researchers can prototype AI experiences that don't exist yet. They're joined by Katie Johnson, Global Head of Researc...
12 Sep 202554min






















