Awkward Silences
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey

Episoder(191)

#177 - From Informing to Influencing with Shalin Pei & Natalie Golub of Coinbase

#177 - From Informing to Influencing with Shalin Pei & Natalie Golub of Coinbase

Ben is joined by Shalin Pei, Head of Design and Research and Natalie Golub, Head of UXR , both from Coinbase's Base product. Base is part of the crypto space, functioning as a network that offers secu...

25 Nov 202552min

#176 - Building a Research Program from the Ground Up ft. Microsoft Azure Data

#176 - Building a Research Program from the Ground Up ft. Microsoft Azure Data

Erin is joined by Samira Jain, Serena Hillman, and Jackie Ianni from Microsoft Azure Data to discuss how they built the Swift Research Lab over the past two years. The team shares their systematic fiv...

11 Nov 202536min

#175 - The Scourge of Wasted Research with Jake Burghardt of Integrating Research

#175 - The Scourge of Wasted Research with Jake Burghardt of Integrating Research

Ben sits down with Jake Burghardt from Integrating Research to discuss his new book Stop Wasting Research and how organizations can maximize the product impact of their customer insights. Jake breaks ...

28 Okt 202550min

# 174 - Qualitative Research's Enduring Impact with Nancy Baum of C+R Research LIVE

# 174 - Qualitative Research's Enduring Impact with Nancy Baum of C+R Research LIVE

The popularity of AI moderation tools, increased attention on "big" data sets (and streams), and the ongoing uncertainty in the research job market have (understandably) led some to wonder about the f...

23 Okt 202550min

Research Ops 2.0, Episode 5: The People of ResearchOps

Research Ops 2.0, Episode 5: The People of ResearchOps

In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries ...

14 Okt 202554min

Research Ops 2.0, Episode 4: Building Enduring Systems Amidst Constant Change

Research Ops 2.0, Episode 4: Building Enduring Systems Amidst Constant Change

In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries ...

30 Sep 202548min

Research Ops 2.0, Episode 3: Taking a Platform Approach to ResearchOps

Research Ops 2.0, Episode 3: Taking a Platform Approach to ResearchOps

In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries ...

16 Sep 202546min

#173 - Prototyping AI in Live Research with Bold Insight & Panasonic Well

#173 - Prototyping AI in Live Research with Bold Insight & Panasonic Well

Erin May sits down with Larry Becker and Gavin Lew of Bold Insight to explore how researchers can prototype AI experiences that don't exist yet. They're joined by Katie Johnson, Global Head of Researc...

12 Sep 202554min

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