
Next-Level Customer Experience in Call Center Automation
In this episode of the Channel Automation Podcast, we explore strategies for improving user experience to drive higher customer conversion rates. From reconsidering call-heavy approaches to prioritizi...
16 Jul 202332min

Mastering Lead Perfection for Five9: Managing and Updating Your Lists | Savannah Swisher
In this episode of Channel Automation, hosts Steven White and KC Urias are joined by lead generation expert Savannah Swisher. They dive into the challenges and solutions of utilizing Five9 in lead gen...
8 Jul 202320min

The Power of Lead Audit Reports: Tracking Interactions and Actions in Five9
In this episode of Channel Automation, our hosts Steven White and KC Urias are joined by Tiffany, an industry expert in call center solutions. They dive into an insightful discussion about their exper...
8 Jul 202327min

Real-time Feedback for Lead Sellers through Phonexa's System | Jeff Schaffer & Patrick Boyd | Phonexa
In this episode, we're joined by Jeffrey Schaffer and Patrick Boyd from Phonexa to discuss the use of real-time reporting and analytics for better lead generation and performance marketing. They cover...
19 Jun 202338min

Maximizing Your Leads: Using Emotion to Close Deals | Rob Cass | Paramount Builders
In this episode of Channel Automation, we are joined by Rob Cass, from Paramount Builders. We discuss the importance of effective communication, maximizing leads, and uncovering passion in interviewee...
8 Mai 202329min

The Importance of Engaging Content for Email Subscribers | Lisa Jones | Eyemail
In this episode of Channel Automation, Lisa Jones, Chief Eyemail Officer at Eyemail, joins us to discuss the importance of creating engaging content for email subscribers and the technology behind Ima...
24 Apr 202336min

Creating Engaging Content for Successful Email Lead Generation | Kristen Haines | Mailcon
In this episode of Channel Automation, Kristen Haines, CEO of Mailcon, shares her expertise on building networks in the email industry, deliverability and customization, engagement and content creatio...
14 Apr 202332min

How to Respond to Negative Reviews and Boost Your Business Reputation with Reputation MD's CEO!
In this episode of Channel Automation, Todd Lewis, CEO at The Reputation MD, joins us to discuss how businesses can improve their online reputation. From getting positive reviews to responding to nega...
2 Apr 202333min




















