Don't Forget Owner Involved Employee Recognition (like I did) – Rachel Gartner
In this episode of Home Care Hindsight, host David Knack interviews Rachel Gartner, founder and CEO of Carework. They discuss Rachel's life in rural South Georgia as an Army wife and mother, her passi...
15 Jul 202539min
I Wasted Two Years on the Wrong Thing (Here's How I Pivoted) — John Soltys
John Soltys, founder of Project Senior Care, shares his hard-won lessons from wasting two years (and resources) on an overcomplicated tech vision—and how a pivot to caregiver training and mentorship u...
9 Jul 202535min
I Overcomplicated Medicare Advantage (And Found a Simple Fix That Worked) — Fady Sahhar
Fady Sahhar, a disability advocate and home care strategist with decades of experience, unveils how Medicare Advantage is reshaping home care—and why agencies must rethink caregiver training to thrive...
1 Jul 202537min
How My Control Freak Tendencies Almost Sank My Deals (And What Fixed It) — Bruce Vanderlaan
Bruce Vanderlaan, seasoned investment banker and home care M&A expert, reveals how control-freak tendencies can sabotage agency growth, and why letting go is the key to unlocking real value. In this ...
24 Jun 202536min
Exclusivity Almost Killed Our Culture — Jensen Jones
Jensen Jones, CEO of Home Care CEO, opens up about the surprising mindset shift that reshaped his entire business model from an "exclusive" high-revenue think tank to a values-driven, mission-aligned ...
17 Jun 202542min
How Chasing Growth Nearly Broke My Business (And the Process That Saved It) — Dr. Greg Sanchez Jr.
Dr. Greg Sanchez, a former pharmaceutical scientist turned Home Instead franchise owner, shares how rapid growth nearly derailed his business, and the policies that saved it. From evacuating bedbound ...
10 Jun 202545min
Metrics Made Me Blind: The Culture Lesson That Saved My Business — John Bennett
John Bennett, CEO of DLEM Holdings, reveals how his obsession with data nearly stalled his multi-agency empire—until one accidental escape room outing reignited growth. In this heartfelt episode, Joh...
3 Jun 202546min
The Control Trap That Stalled My Growth (and How Positive Psychology Broke Me Free) — Aaron Marcum
Aaron Marcum, home care industry titan and founder of Breakaway365, reveals how his obsession with control nearly destroyed two companies—and how Martin Seligman's positive psychology transformed him ...
27 Mai 202546min
