Home Care Hindsight

Home Care Hindsight

Welcome to Home Care Hindsight, where we dive deep into the lessons learned and strategies developed by home care providers to build a resilient and dedicated workforce. Powered by Ava, this podcast is your go-to resource for insights on retaining caregivers, reducing turnover, and optimizing your operations. Join us as we share real stories, expert advice, and practical tips that help you keep your caregivers happy and your business thriving.

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Episoder(90)

How My Control Freak Tendencies Almost Sank My Deals (And What Fixed It) — Bruce Vanderlaan

How My Control Freak Tendencies Almost Sank My Deals (And What Fixed It) — Bruce Vanderlaan

Bruce Vanderlaan, seasoned investment banker and home care M&A expert, reveals how control-freak tendencies can sabotage agency growth, and why letting go is the key to unlocking real value. In this ...

24 Jun 202536min

Exclusivity Almost Killed Our Culture — Jensen Jones

Exclusivity Almost Killed Our Culture — Jensen Jones

Jensen Jones, CEO of Home Care CEO, opens up about the surprising mindset shift that reshaped his entire business model from an "exclusive" high-revenue think tank to a values-driven, mission-aligned ...

17 Jun 202542min

How Chasing Growth Nearly Broke My Business (And the Process That Saved It) — Dr. Greg Sanchez Jr.

How Chasing Growth Nearly Broke My Business (And the Process That Saved It) — Dr. Greg Sanchez Jr.

Dr. Greg Sanchez, a former pharmaceutical scientist turned Home Instead franchise owner, shares how rapid growth nearly derailed his business, and the policies that saved it. From evacuating bedbound ...

10 Jun 202545min

Metrics Made Me Blind: The Culture Lesson That Saved My Business — John Bennett

Metrics Made Me Blind: The Culture Lesson That Saved My Business — John Bennett

John Bennett, CEO of DLEM Holdings, reveals how his obsession with data nearly stalled his multi-agency empire—until one accidental escape room outing reignited growth. In this heartfelt episode, Joh...

3 Jun 202546min

The Control Trap That Stalled My Growth (and How Positive Psychology Broke Me Free) — Aaron Marcum

The Control Trap That Stalled My Growth (and How Positive Psychology Broke Me Free) — Aaron Marcum

Aaron Marcum, home care industry titan and founder of Breakaway365, reveals how his obsession with control nearly destroyed two companies—and how Martin Seligman's positive psychology transformed him ...

27 Mai 202546min

Why I Acted Like a One-Talent Leader (and What Snapped Me Out of It) — Todd Allen

Why I Acted Like a One-Talent Leader (and What Snapped Me Out of It) — Todd Allen

Todd Allen, CEO of AxisCare, shares how a personal caregiving experience led him into the home care technology space and the transformative mindset shift that changed his leadership approach. In this ...

20 Mai 202539min

SEO, Google Ads, and AI in Home Care — Jeremy Fuller

SEO, Google Ads, and AI in Home Care — Jeremy Fuller

Jeremy Fuller, a digital marketing expert with 23 years of experience and founder of Grow Senior Care Marketing, shares actionable insights for home care agencies. In this episode, you'll discover: 1...

13 Mai 202527min

Why Your Best Employees Quit (And How to Keep Them) — Krystal Wilkinson

Why Your Best Employees Quit (And How to Keep Them) — Krystal Wilkinson

Krystal Wilkinson, owner of a 4-location home care agency in Arizona, shares hard-won lessons from 13 years in the trenches. In this episode, you'll discover: 1. The $250,000 Mistake: How holding onto...

6 Mai 202542min

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