Why I Acted Like a One-Talent Leader (and What Snapped Me Out of It) — Todd Allen
Todd Allen, CEO of AxisCare, shares how a personal caregiving experience led him into the home care technology space and the transformative mindset shift that changed his leadership approach. In this ...
20 Mai 202539min
SEO, Google Ads, and AI in Home Care — Jeremy Fuller
Jeremy Fuller, a digital marketing expert with 23 years of experience and founder of Grow Senior Care Marketing, shares actionable insights for home care agencies. In this episode, you'll discover: 1...
13 Mai 202527min
Why Your Best Employees Quit (And How to Keep Them) — Krystal Wilkinson
Krystal Wilkinson, owner of a 4-location home care agency in Arizona, shares hard-won lessons from 13 years in the trenches. In this episode, you'll discover: 1. The $250,000 Mistake: How holding onto...
6 Mai 202542min
This Franchise Training Mistake That Almost Broke Our New Owners — Christina Chartrand
Christina Chartrand, SVP of Training at Senior Helpers, reveals why companionship is the unspoken "glue" of home care—even if no one pays for it directly. In this episode, she shares: 1. The sugarcoat...
29 Apr 202534min
Saying 'No' Can Save Your Business — John Lariccia
John Lariccia, CEO of Welcome Home Software, almost derailed his company by chasing growth at all costs—until he hit the brakes. In this episode, he shares: 1. The moment he stopped sales to fix clien...
22 Apr 202536min
The $5,000 Training Mistake That Led to a Breakthrough — Andrew Dubler & Gary Skole
Andrew Dubler thought he'd solved his agency's dementia care problem with a $5,000 training program—until Gary Skole showed him why it was failing. In this raw conversation, they reveal: The shocking...
15 Apr 202539min
Your Online Reputation is Killing Your Home Care Business (And How to Fix It) — Welton Hong
In this episode of Home Care Hindsight, host David Knack sits down with Welton Hong, CEO of Ring Ring Marketing and Senior Care Marketing Max, to tackle two critical pain points home care owners face:...
8 Apr 202546min
Don't Let Perfect Be the Enemy of the Good — Betsy Milne
In this episode of Home Care Hindsight, David Knack sits down with Betsy Milne, owner and CEO of Home Helpers of San Mateo County. Betsy shares her journey from caregiver burnout during her father's h...
1 Apr 202540min
