INNsider Tips

INNsider Tips

Welcome to INNsider Tips.
These will be short, bite-size weekly podcasts that are designed to help you, independent hotel, resort, inn bed & breakfast etc. owners and managers grow your property’s success. Many of the tips I will be sharing come from decades of experience and the achievement of established larger brands. To take advantage, make sure to subscribe.
You will be able to find them by signing up at keystonehpd.com, YouTube and the INNsider Tips Podcast.

Episoder(65)

Policy for Using Hotel Telephone | INNsider Tips-049

Policy for Using Hotel Telephone | INNsider Tips-049

Welcome to INNsider Tips.In today’s INNsider Tips, I will talk about Policy for Using Hotel Telephone.This may sound like a strange concept to some, but there are still properties that use phones.Why?...

3 Apr 20236min

Improving the Work Atmosphere | INNsider Tips-048

Improving the Work Atmosphere | INNsider Tips-048

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Improving the Work Atmosphere. Enhancing the work atmosphere, how can you do this? You can start by having fun.Continue watching, re...

27 Mar 20235min

Dealing With Emotions On The Job | INNsider Tips-047

Dealing With Emotions On The Job | INNsider Tips-047

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Dealing With Emotions On The Job.Being friends with your employees is great, letting them know they can talk to you at any time is v...

20 Mar 20234min

Employee Responsibility | INNsider Tips-046

Employee Responsibility | INNsider Tips-046

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Employee Responsibility.If you have utilized the proper hiring process and have incorporated step-by-step and ongoing training, then...

13 Mar 20234min

Why Employee Feedback is Important | INNsider Tips-045

Why Employee Feedback is Important | INNsider Tips-045

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Why Employee Feedback is Important.In an earlier INNsider Tip, I said praise was important for your employees. Just as significant a...

6 Mar 20234min

How to Handle Conflicts | INNsider Tips-044

How to Handle Conflicts | INNsider Tips-044

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Handle Conflicts.Being friends with your employees is great, letting them know they can talk to you at any time is very impor...

27 Feb 20234min

Improve Your Email Communication | INNsider Tips-043

Improve Your Email Communication | INNsider Tips-043

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about ways you can Improve Your Email Communication.• When sending an e-mail, writing the letter or even a note, use spell check. And afte...

20 Feb 20234min

Effective Communication at Your Property | INNsider Tips-042

Effective Communication at Your Property | INNsider Tips-042

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Effective Communication at Your Property.Communication is something we do automatically- like breathing. We have been talking since ...

13 Feb 20234min

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